RICARDO ROMO
Spring,TEXAS
Summary
Quality-focused Smog Technician with 2 years of experience repairing emissions-related issues on vehicles. Effectively diagnoses malfunctions and evaluates test results to determine causes of failure. Builds trusting relationships with customers by explaining benefits of smog check and vehicle's emission controls.
Qualified Desired Position with strong foundation in performing routine maintenance and quick repairs. Known for efficiently diagnosing and resolving automotive issues, ensuring customer satisfaction. Demonstrated ability to work collaboratively and adapt to changing service needs.
Automotive service professional prepared for role with hands-on experience in routine vehicle maintenance and repair. Proven ability to diagnose and fix automotive issues efficiently while maintaining high standards. Known for strong team collaboration and achieving results, flexible with changing needs, and skilled in customer service and technical diagnostics.
Experienced with performing routine vehicle maintenance and quick repairs. Utilizes diagnostic skills and technical expertise to ensure efficient service delivery. Strong understanding of customer service and teamwork, ensuring high satisfaction and seamless operations.
Professional automotive technician equipped with solid experience in vehicle maintenance and repair. Adept at diagnosing and resolving mechanical issues efficiently, ensuring optimal performance and customer satisfaction. Strong focus on teamwork, adaptability, and delivering consistent results. Skilled in using diagnostic tools, performing preventative maintenance, and adhering to safety protocols. Recognized for reliability and ability to meet changing demands.
Overview
5
5
years of professional experience
Work History
Smog Check Technician
Smog Technician helper
Riverside, CA
03.2020 - Current
- Provided exceptional customer service by reviewing, interpreting and explaining test results and to customers.
- Conducted required procedures including extensive diagnostic inventory to determine sources of customer's problems and provided accurate repair recommendations.
- Used inspection, diagnostic and repair reference materials to determine required emission control equipment and vacuum hose routings.
- Informed customers of additional service needed by communicating directly with service advisors.
Janitorial Lead
Klein Plant Operations
7200 Spring Cypress Rd, Spring, TX 77379
10.2022 - 10.2023
- Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Kept building spaces premises clean inside and outside.
- Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
- Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
- Assisted with minor maintenance tasks such as changing light bulbs, repairing fixtures, and painting walls to keep the facility in good condition.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Collaborated with faculty and staff to address specific cleaning requests or concerns in their respective areas.
- Checked in and stocked inventory throughout facility.
- Moved furniture for cleaning and set up for special events.
- Maintained positive relationships with coworkers by providing support in their tasks and sharing knowledge about best practices in custodial work.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Completed routine floor stripping, sealing, and finishing.
- Supported school events by setting up and breaking down furniture, equipment, and decorations as needed.
- Facilitated a secure campus atmosphere by locking doors after hours while following all security protocols laid out by administrators.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Maintained floor cleaning and waxing equipment.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Operated buffers and burnishers to clean and polish floors.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Express Service Technician
Honda Of Tomball
22727 Tomball Pkwy, Tomball, TX 77375
10.2023 - 12.2024
- Maintained a clean and organized work environment, adhering to safety standards and protocols.
- Adhered to manufacturer guidelines when performing repairs or installations on various makes and models of vehicles.
- Diagnosed and resolved technical issues with accuracy, ensuring optimal vehicle performance.
- Assisted in training new technicians, sharing expertise and best practices for efficient work performance.
- Conducted multi-point inspections of customer vehicles to identify needed maintenance services and repairs.
Express Service Technician
Helfman Dodge Chrysler Jeep
Helfman Dodge Chrysler Jeep RAM Fiat, 7720 Katy Fw
12.2024 - 05.2025
- Attended factory-sponsored training classes to enhance knowledge and skills.
- Prioritized tasks effectively to ensure timely completion of all assigned responsibilities under tight deadlines.
- Maximized workflow efficiency by coordinating closely with parts department during repair process.
- Stayed current on industry developments and latest technologies through continuous learning initiatives.
- Consistently exceeded productivity goals while maintaining strict adherence to quality standards in service delivery.
- Proactively identified opportunities to upsell additional services based on vehicle needs, boosting overall revenue generation.
- Supported a positive workplace culture through active collaboration, open communication, and shared responsibility among team members.
- Utilized advanced diagnostic equipment to accurately identify issues and determine appropriate solutions.
- Collaborated with team members to complete complex repairs, achieving high-quality results.
- Increased repeat business by establishing positive relationships with customers through exceptional service quality.
- Performed work outlined on repair order to meet dealership and factory standards.
- Conducted thorough multi-point inspections on vehicles, identifying necessary repairs or maintenance.
- Performed routine maintenance tasks such as oil changes, tire rotations, and filter replacements with precision and care.
- Leveraged diagnostic tools and special service equipment to test components and systems.
- Enhanced customer satisfaction by providing timely and efficient express services.
- Ensured accurate documentation of all services performed, maintaining comprehensive records for future reference.
- Communicated effectively with customers, addressing concerns and providing detailed explanations of services performed.
Education
High School Diploma - None
Learn4Life Moreno Valley - Innovation High School San Diego
Moreno Valley, CA08.2023
Skills
- Smog check test equipment
- Diagnostic equipment
- Quality control analysis
- Emission testing
- System output monitoring
- Vehicle inspection
- Emissions testing
- Customer relations
- Vehicle engines
- Smog inspections
- Inspection
- Incident investigation
- Onboard diagnostics
- Report preparation
- Safety management
- Public speaking
- Brake servicing
- Tire rotations
- Engine repair
- Automotive diagnostics
- Fluid replacement
- Vehicle inspections
- Exhaust system repairs
- Alignment adjustments
- Driveability issues
- Steering system expertise
- Emission control
- Computerized equipment use
- Transmission service
- Battery testing
- Suspension work
- Preventative maintenance
- Tire changing and rotation
- Customer service
- Battery replacements
- Safety checks
- Attention to detail
- Oil changes
- Replacing parts
- Brake systems
- Verbal and written communication
- Tire damage repair
- Brakes replacement
- Power tools
- Safety compliance
- Inspecting vehicles
- Multi-point inspection
- Documentation skills
- Automotive lift operation
- Preventive Maintenance
- OSHA compliance
- Fluid checks
- Hazardous waste management
- Battery installation
- Automobile repair
- Road testing
- Vehicle oil change
- Factory maintenance
- Fault diagnostics
- Bay maintenance
- Gasket replacements
- Willing to learn
- Teamwork and collaboration
- Hardworking and dedicated
- Team player
- Maintenance and repairs
- Reliability
- Work area cleanliness
Languages
English
Native or Bilingual
Timeline
Express Service Technician
Helfman Dodge Chrysler Jeep
12.2024 - 05.2025
Express Service Technician
Honda Of Tomball
10.2023 - 12.2024
Janitorial Lead
Klein Plant Operations
10.2022 - 10.2023
Smog Check Technician
Smog Technician helper
03.2020 - Current
High School Diploma - None
Learn4Life Moreno Valley - Innovation High School San Diego