Ricardo Ruiz Garcia
Summary
Dynamic Pharmacy Technician with proven expertise at U-Save-It Pharmacy, excelling in medication preparation and patient consultations. Skilled in maintaining confidentiality and optimizing workflows, I effectively resolved customer inquiries and trained new staff, fostering strong relationships and enhancing service quality. Committed to delivering exceptional care while adhering to HIPAA regulations.
Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
U-Save-It Pharmacy
06.2020 - Current
- Assisted pharmacists in medication preparation and dispensing processes.
- Maintained accurate inventory records and managed stock levels efficiently.
- Supported patient consultations by providing information on prescription medications.
- Operated pharmacy software for processing prescriptions and managing patient data.
- Organized workstations to ensure a clean and efficient pharmacy environment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Cashier
U-Save-It
06.2020 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash drawer, ensuring balanced registers at end of shifts.
- Provided exceptional customer service, resolving inquiries and issues promptly.
- Trained new staff on operational procedures and customer interaction techniques.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
Physical Therapy Student Intern
Musculoskeletal Association
06.2025 - 12.2025
- Engaged in continuous learning through observation of advanced physical therapy techniques.
- Contributed to maintaining a clean, safe, and organized clinical environment for optimal patient care.
- Engaged in conversations with patients to maintain relationships and understand what they are dealing with
Education
Bachelor's of Exercise Science - Physical Therapy
Georgia Southwestern State University
Albany, Ga06-2020
Bachelor's of Exercise Science - Physical Therapy
Georgia Southwestern State University
Americus, GA12-2025
Skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Resolving customer issues
- Troubleshooting malfunctioning equipment
- Team coordination
- Relationship building
- Resolving complaints
- Employee training
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Physical Therapy Student Intern
Musculoskeletal Association
06.2025 - 12.2025
Pharmacy Technician
U-Save-It Pharmacy
06.2020 - Current
Cashier
U-Save-It
06.2020 - Current
Bachelor's of Exercise Science - Physical Therapy
Georgia Southwestern State University
Bachelor's of Exercise Science - Physical Therapy
Georgia Southwestern State University
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