Ricardo salazar
San Antonio,Texas
Summary
Versatile and results-driven professional with experience at Comcast, adept at troubleshooting tech issues and enhancing network performance. Excelled in team collaboration and quality control, significantly improving customer satisfaction. Skilled in scaffold building and maintaining high safety standards, demonstrating a strong blend of technical and interpersonal skills.
Overview
20
20
years of professional experience
Work History
Builder's Laborer
on location
San Antonio, TX
02.2019 - 12.2019
- Measured, marked or recorded openings or distances to construction layout areas.
- Assisted with diverse construction challenges to help team and customer.
- Loaded or unloaded building materials to distribute machinery or tools.
- Performed site activities required of green-certified construction practices.
Internet Tech Support
Comcast
San Antonio, TX
03.2010 - 06.2012
- Troubleshot, tested, and diagnosed software and hardware issues on computers used by teens during events.
- Assessed needs and interests of individuals and groups and planned activities accordingly.
- Conferred with management to discuss and resolve participant complaints.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Met with staff to discuss rules, regulations and work-related problems.
- Documented individual progress toward meeting treatment goals.
- Introduced new arrivals to other participants, explained facility rules and encouraged participation.
- Supervised and coordinated work activities of personnel.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated equipment and machinery according to safety guidelines.
- Evaluated local area network (LAN) and wide area network (WAN) performance data to verify availability and speed, identifying network problems.
- Created user accounts and assigned appropriate permissions levels for access control.
- Provided technical support to end users by troubleshooting various networking issues.
- Maintained customer networks by monitoring performance, resolving problems and providing ongoing maintenance.
Physician Nurse Assistant
San Antonio State Hospital
San Antonio, TX
02.2000 - 07.2009
- Improved patients' wellbeing by advising on medical and lifestyle issues impacting current health.
- Provided emergency care when necessary.
- Counseled patients on lifestyle changes that may improve their overall health.
- Conducted regular rounds at hospitals or nursing homes to monitor the progress of patients under their care.
- Kept patient information confidential and respected patients' rights to privacy according to HIPAA requirements.
- Admitted patients for hospital stays.
- Immunized patients to reduce transmission of preventable diseases.
- Managed ongoing care of patients with chronic issues of varying severity and treatment requirements.
- Responded quickly in emergency situations while maintaining composure under pressure.
- Operated equipment and machinery according to safety guidelines.
- Managed inventory and supplies to ensure materials were available when needed.
- Assisted with customer requests and answered questions to improve satisfaction.
- Parked vehicles at loading areas to board passengers.
- Reported any mechanical or operational issues to maintenance staff promptly.
- Announced stops to passengers.
- Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
- Communicated effectively with dispatch staff via two way radio regarding delays, detours.
- Provided courteous customer service while answering questions regarding routes and schedules.
- Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
- Drove specified routes in compliance with traffic regulations and time schedules.
Education
High School Diploma -
Highlands High School
3118 Elgin Ave06-2002
Skills
- Scaffold building
- Traffic routing
- Team-oriented and dependable
- Flooring installation
- Heavy lifting
- Quality control
Affiliations
i love entertainment anything to be social and collecting is a hobby of mine i love to do on spare time im a father of 4 who loves to provide for my family
Timeline
Builder's Laborer
on location
02.2019 - 12.2019
Internet Tech Support
Comcast
03.2010 - 06.2012
Physician Nurse Assistant
San Antonio State Hospital
02.2000 - 07.2009
High School Diploma -
Highlands High School
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