Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ricardo Saldivar

Brooklyn Park,MN

Summary

Dynamic operations supervisor with a proven track record at UPS, enhancing team productivity through strategic planning and effective staff management. Skilled in training and mentoring, I foster employee motivation and ensure operational excellence, driving timely dispatch and workflow efficiency. Committed to achieving goals while maintaining high standards of customer service.

Overview

5
5
years of professional experience

Work History

Supervisor

UPS
08.2021 - Current
  • Oversaw daily operations of the Department , ensuring smooth workflow and timely completion of tasks while making sure my employees work in a safely manner.
  • Enhanced team efficiency by applying strong leadership skills and resolving issues promptly.
  • Increased team productivity by implementing efficient Ideas and setting clear expectations for My Employees.
  • Confirm accurate scheduling for employee work hours, also ensuring timely dispatching of fully loaded trailers to destinations

Part-time Manger

White Castle
11.2019 - 01.2023
  • Maintained efficient Restaurant operations, ensuring orders were completed within 3 minutes and 30 seconds.
  • Handled high-volume customer interactions while maintaining order accuracy.
  • Maintained registers with a specified amount of money and counted daily earnings.
  • Developed and managed schedules for optimal resource allocation, maximizing overall efficiency making sure we were perfectly staffed

Education

Metro Heights Academy
Fridley, MN

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Strategic planning
  • Staff development
  • Team building
  • Operations management
  • Processes and procedures

Accomplishments

In UPS, I led the charge of Cube Utilization in 2024. Leading the building, Ensuring all trailers were over 90% utilized when sent out


2024 I was second To leading the building in most scans of 1,752,416 total.

Timeline

Supervisor

UPS
08.2021 - Current

Part-time Manger

White Castle
11.2019 - 01.2023

Metro Heights Academy

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Ricardo Saldivar