Ricardo Sandoval
Corpus Christi
Summary
Experienced troubleshooter of computer hardware and software issues in customer-focused environments. Extensive knowledge of standard operating systems, networking protocols, and technical support procedures. Expert at identifying and resolving complex technical problems. Skilled at delivering efficient and effective solutions for optimal system performance and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Volunteer
Coastal Bend Food Bank
11.2024 - 11.2024
- Used strong interpersonal communication skills to convey information to others.
- Packaged up nonperishable food items for food bank visitors.
- Prepared and packaged boxes during box assembly line phase.
- Distributed food boxes with carefully selected essentials to families in need.
- Collaborated with fellow volunteers to deliver punctual, friendly service.
Intern
Del Mar College
02.2024 - 03.2024
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill sets and patterns.
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
Theater Crew Member
Cinemark Century 16
06.2019 - 03.2020
- Provided assistance to guests with special needs and helped with seat accommodations.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
- Customer Service
- Cashier
- Troubleshot technical issues to maintain high-quality viewing experience.
Education
Associate of Applied Science - Network Administration And Information Security
Del Mar College
Corpus Christi, TX05.2024
High School Diploma -
Roy Miller High School
06.2020
Skills
- Windows Server Configuration
- Microsoft Premiere Pro
- MySQL Database Management
- Advanced MS Office Skills
- Python Programming
- Problem-solving
- Multitasking and organization
- Team collaboration
- Time management
- Flexible schedule
Certification
- Level 1 Certificate Networking Technology - Cisco
Timeline
Volunteer
Coastal Bend Food Bank
11.2024 - 11.2024
Intern
Del Mar College
02.2024 - 03.2024
Theater Crew Member
Cinemark Century 16
06.2019 - 03.2020
High School Diploma -
Roy Miller High School
Associate of Applied Science - Network Administration And Information Security
Del Mar College
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