Ricardo Taboada
San Marcos,CA
Summary
Adept at mechanical troubleshooting and dedicated to enhancing service quality, my tenure at Howell Heating and Cooling honed my problem-solving skills and attention to detail. Excelled in inventory management and consistently received positive customer feedback, demonstrating a strong blend of technical expertise and customer service acumen.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Service Technician
Howell Heating and Cooling
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Evaluated systems according to predetermined checklist and noted issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
Mechanic
US Army
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Allied Refrigeration
Escondido, CA
10.2023 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Solved customer challenges by offering relevant products and services.
Education
HVAC
Right Tek
Raleigh, NC08.2022
Mission Hills High School
San Marcos, CA06.2015
Skills
- Attention to Detail
- Work with Minimal Supervision
- Mechanical abilities
- Flexible and Adaptable
- Problem and Issue Resolution
- Inventory Management
- Document Management
Accomplishments
- Supervised team of 6 staff members.
Certification
- Building Operator Certification (BOC) - Building Operators Association.
- NATE Certification (North American Technician Excellence) - North American Technician Excellence, Inc.
- Forklift Operator Certification - Occupational Safety and Health Administration or independent providers.
- Fire Alarm Systems Certification – National Institute for Certification in Engineering Technologies.
- EPA Section 608 Technician Certification - Environmental Protection Agency.
- First Aid Certification
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Allied Refrigeration
10.2023 - Current
Service Technician
Howell Heating and Cooling
Mechanic
US Army
HVAC
Right Tek
Mission Hills High School