Lyonnie Valentine Lamarre
Elgin,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Maintenance Service Representative
City Of Austin
12.2023 - Current
- Delivered quality customer service to address urgent needs and cleaning requests.
- Swept floors, removed debris and returned equipment to proper areas at end of each shift.
- Emptied trashcans and transported waste to collection areas.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
Pro Services Cashier
Home Depot
04.2021 - 12.2023
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Connected with customers to support positive transaction experiences and address service concerns.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Operated POS terminals and cash drawer balancing.
- Processed credit card and debit payments via POS systems, providing accurate charges and credits.
- Provided warranty information to customers purchasing covered items and services.
- Verified accuracy of online order pickups, reducing dissatisfied service metrics and supporting return patronage.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Selling Supervisor
Burlington
03.2021 - 04.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Education
Certificate - EKG Technician
Central Texas College
Killeen, TX09.2022
High School Diploma -
Institution Marie Louise Trichet
Port-au-Prince, Haiti06.2017
Skills
- Vacuuming
- Strong Work Ethic
- Customer service orientation
- Adaptability and flexibility
- Green cleaning practices
- Sanitization techniques
- Attention to detail
- Problem-solving abilities
- First aid knowledge
- Time management
- Multitasking capabilities
- Conflict resolution
- Reliability and punctuality
- Carpet cleaning proficiency
- Teamwork and collaboration
- Deep cleaning expertise
- Housekeeping
- Waste Management
- Professional Appearance
- Cleaning and Sanitizing
- Health and Safety Regulations
- Sweeping and Mopping
- Interior and Exterior Cleaning
- Damage Prevention
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Maintenance Service Representative
City Of Austin
12.2023 - Current
Pro Services Cashier
Home Depot
04.2021 - 12.2023
Selling Supervisor
Burlington
03.2021 - 04.2022
Certificate - EKG Technician
Central Texas College
High School Diploma -
Institution Marie Louise Trichet
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