Ricardo Torres-Malicki
New Britain,CT
Summary
Experienced Server of 5 plus years who is enthusiastic about the job being done while being dedicated and putting in exceptional work to accomplish whatever task. Skilled at memorizing menu
items and orders, while giving exceptional service to customers.
Overview
4
4
years of professional experience
Work History
Sales Associate
J Crew
10.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Server
Applebee's Neighborhood Grill & Bar
11.2017 - 05.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server
Samba Steak And Sushi House
12.2015 - 09.2017
- Supervised set up of banquet food stations and coordinated service to multiple dining areas. and hibachi grills.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Master of Science - Architecture
Roger Williams University
Bristol, RI05.2019
Skills
- Fast Lerner
- Strong Team Player
- Native Spanish Speaker
- Exceptional Customer Service
- Time Management
- Attention to Detail
Timeline
Sales Associate
J Crew
10.2019 - 03.2020
Server
Applebee's Neighborhood Grill & Bar
11.2017 - 05.2019
Server
Samba Steak And Sushi House
12.2015 - 09.2017
Master of Science - Architecture
Roger Williams University
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