Dedicated professional with 25 years of experience as a housing specialist coupled with extensive pastoral experience in providing guidance and support to individuals facing challenges. Proven background in social advocacy, with strong collaboration skills in diverse environments.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Human Rights Commissioner
Advocated for human rights within the community, addressing issues and promoting awareness.
Collaborated with local organizations to foster inclusion and equality.
Housing Support Specilist
Friends of the Family
Waterloo, Iowa
08.2025 - Current
Housing Support Specialist
Manage a caseload of 20–30 families and individuals by providing comprehensive housing stabilization and case management services. Responsibilities include:
Certifying clients for government housing assistance programs.
Assisting clients with locating appropriate housing and completing lease agreements.
Coordinating with landlords and property management companies to secure placements.
Providing ongoing case management and follow-up services after housing placement.
Supporting clients in developing self-sufficiency goals, including budgeting, employment, and accessing community resources.
Assisting clients with tasks they are unable to complete independently to ensure housing stability.
Monitoring client progress and maintaining accurate documentation in compliance with program guidelines.
Pastor
03.2002 - Current
Lead a Spanish Congregation, offering spiritual guidance and support to community members.
Facilitated workshop and support groups addressing various personal and social issues.
Lead church worship band and organize Services.
Assist with financial and create a monthly and yearly report to board.
Organize special events and work with the community to facilitate their needs.
Provide Personal advice and counseling to church members, focusing on emotional and spiritual well-being
Offer guidance to youth regarding drug awareness and prevention, promoting healthier lifestyle choices.
Conduct workshops and seminars for adults on various social issues, enhancing community awareness and support networks.
Facilitate counseling sessions for couples to improve marriage quality and resolve conflicts.
Provide support and resources for women experiencing abusive relationships, aiding in their journey to safety and recovery.
Mentor youth facing challenging relationships with their parents, helping to navigate communication and understanding.
Individual and group counseling.
Property Manager
Turnkey Property Services LLC, Waterloo
Waterloo
01.1997 - Current
Worked with commercial and residential property clients, facilitating the entire real estate transaction
Worked in a fast-paced environment, managing multiple clients and regularly handling difficult situations
Kept up to date with market trends and regularly analyzed local property market to ensure clients received best advice regarding valuations and buying decisions
Developed positive relationships with lenders, appraisers, home inspectors and other real estate companies
Initiated negotiation processes, consulted clients concerning market conditions, prices, mortgages, and requirements to ensure a fair and honest transaction
Ensured that property and lease files are properly maintained and kept up to date in accordance with company policy
Prepared and maintain tenant lease files, records, correspondence and file notes
Administered tenant occupancy including providing new tenant information and maintenance request procedures
Experience in eviction proceedings in accordance to Iowa code.
Housing Specialist
Lutheran Services In Iowa
01.2024 - 04.2025
Procured housing for refugees being resettled into the Cedar Valley
Provide comprehensive housing assistance and consultation to clients
Build relationships between the agency and landlords in the area
Ensuring access to necessary resources and services, such as setting up utilities.
Develop and implement strategies for clients engagement and support.
Taught Cultural Orientation to many diverse language groups
Managed a diverse caseload of clients and provided case management in the absence of a caseworker
Collaborated with community resources to address client needs in housing, employment, and healthcare
Assisted clients with financial planning and budgeting to enhance their economic stability
Kept accurate records for finances
Worked along side the finance department to ensure payment of rent and utilities for clients
Kept accurate financial records
Assisted with year-end reconciliation of department finances
Chief Specialist of Department for Representation of State Interests before the European Court of Human Rights (ECtHR) at Office of the Representative of the Republic of Armenia on International Legal Matters (Office of the Prime Minister of the Republic of Armenia)Chief Specialist of Department for Representation of State Interests before the European Court of Human Rights (ECtHR) at Office of the Representative of the Republic of Armenia on International Legal Matters (Office of the Prime Minister of the Republic of Armenia)
Consultant (CDDD) for mapping the network of human rights defenders in the provinces of Nampula and Zambézia at NAConsultant (CDDD) for mapping the network of human rights defenders in the provinces of Nampula and Zambézia at NA
Human Rights Inten: Worker Voice & Engagement at Aquaculture Stewardship Council (ASC)Human Rights Inten: Worker Voice & Engagement at Aquaculture Stewardship Council (ASC)