Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Ricardo Vazquez

Chicago,IL

Summary

Dynamic Route Delivery Driver with a proven track record at FedEx Ground, excelling in customer service and efficient route planning. Recognized for reducing fuel costs through strategic navigation and maintaining a clean driving record. Adept at building strong customer relationships, ensuring repeat business, and contributing to team success in fast-paced environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Route Delivery Driver

Fedex Ground
03.2023 - Current
  • Completed accurate documentation of each delivery, maintaining organized records for reference purposes.
  • Conducted daily vehicle inspections, addressing any maintenance needs for optimal performance.
  • Operated various types of vehicles skillfully, adapting to different sizes and weight capacities as required per route assignments.
  • Built strong relationships with customers, resulting in repeat business and positive feedback.
  • Collaborated with dispatchers to resolve any delivery issues or discrepancies promptly.
  • Loaded and unloaded trucks efficiently, minimizing potential for damaged goods during transport.
  • Contributed to team success by assisting fellow drivers when needed or requested by supervisors.
  • Ensured compliance with company policies and procedures during all delivery tasks.
  • Reduced fuel costs through careful route planning and efficient driving techniques.
  • Maintained a clean driving record, ensuring safe and responsible driving practices.
  • Coordinated with warehouse staff to ensure correct order fulfillment before departing on scheduled routes.

Package Handler

Fedex Ground
12.2021 - 03.2023
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Followed safety regulations to maintain safe work environment.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
  • Maintained high levels of accuracy in package scanning to ensure proper tracking, leading to fewer lost packages.
  • Contributed to reduction in workplace injuries, following strict adherence to lifting techniques and safety gear usage.
  • Facilitated team-oriented environment, sharing handling techniques that minimized effort and reduced injury risk.

Security Officer

Illinois Security Services Inc.
10.2015 - 02.2020
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.

Janitor

DK Living
04.2015 - 10.2015
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Kept building spaces premises clean inside and outside.
  • Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
  • Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Moved furniture for cleaning and set up for special events.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.

Education

GED -

Hubbard High School
10-2005

Skills

  • Customer service
  • Strong navigation skills
  • Safe driving
  • Proper lifting techniques
  • Defensive driving techniques
  • Professional appearance
  • Basic math proficiency
  • Understanding of delivery protocols
  • Route planning expertise
  • Efficient route scheduling
  • Excellent time management
  • Load and unload cargo

Languages

Spanish
Full Professional
English
Full Professional

Certification

  • Class D driver's license
  • Dot certified

Timeline

Route Delivery Driver

Fedex Ground
03.2023 - Current

Package Handler

Fedex Ground
12.2021 - 03.2023

Security Officer

Illinois Security Services Inc.
10.2015 - 02.2020

Janitor

DK Living
04.2015 - 10.2015

GED -

Hubbard High School

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