Ricardo Villasenor
Temecula Hyundai
Winchester,CA
1
Language
1
Certification
16
years of professional experience
Results-oriented Parts Manager experienced in inventory management, stock control, and auditing processes. Achieved improved fulfillment accuracy and minimized delays through precise ordering and effective replenishment strategies. Delivered enhanced customer service and operational efficiency by training staff and maintaining organized workspaces.
Work History
Parts Manager
16 Years 4 Months- Directed wholesale and counter sales operations, supporting technicians, advisors, and customers with correct parts selection.
- Managed parts inventory, ensuring accurate stock levels and timely replenishment for service and retail demand.
- Oversaw order processing, backorders, and vendor follow-up to minimize delays and improve fulfillment accuracy.
- Implemented inventory controls, reducing discrepancies through regular cycle counts, bin audits, and reconciliation.
- Trained parts staff on catalog lookup, dealership systems, and customer service procedures.
- Coordinated special orders and shipping logistics to keep repair workflow moving efficiently.
- Maintained strong vendor relationships, negotiating availability and resolving shortages promptly.
- Improved department organization, streamlining parts retrieval and supporting faster service turnaround.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
Education
No Degree
Skills
Inventory management
Ordering parts
Stock management
Parts procurement
Customer satisfaction improvement
Order fulfillment
Inventory control
Invoice processing
Returns processing
Customer service
Strategic sourcing
Certification
- CM - Certified Manager Certification
Languages
Spanish
Native or Bilingual
Timeline
Parts Manager
Temecula Hyundai
06.2010 - CurrentRead More
Miracosta College
No Degree
Read More