I am in sports and gymphysical fitness
Ricardo Wallace
Brooklyn
Summary
Dynamic Lineman with proven expertise at Broadview Technical Solution, excelling in emergency repairs and overhead line construction. Recognized for enhancing network reliability and delivering exceptional customer service. Proficient in bucket truck operation and effective communication, consistently achieving rapid problem resolution and minimizing service disruptions. Adaptable and reliable team player committed to safety and quality.
Overview
9
9
years of professional experience
Work History
Lineman
Broadview Technical Solution
Brooklyn, NY
06.2020 - Current
- Collaborated with team members to troubleshoot and resolve service interruptions.
- Followed safety protocols to minimize risks during cable installation tasks.
- Conducted routine inspections of equipment to ensure optimal performance and safety compliance.
- Adapted quickly to changing work environments and project requirements in field operations.
- Learned and applied industry best practices for cable splicing techniques effectively.
- Documented daily activities and progress reports for ongoing projects accurately.
- Ensured safety compliance by adhering to industry standards and regulations during all installations and repairs.
- Reduced downtime for customers by quickly diagnosing and repairing damaged or malfunctioning cables.
- Assisted in training new hires on company policies, safety procedures, and technical skills required for a Cable Lineman role.
- Expedited problem resolution by coordinating with other departments such as customer support, engineering, and dispatch teams.
- Minimized client disruptions during installation or repair services by utilizing effective time management skills and completing tasks efficiently.
- Demonstrated proficiency in using various lineman tools including hand tools, power tools, bucket trucks, aerial lifts, climbing gear.
- Upheld a clean driving record while operating company vehicles responsibly to transport crew members and equipment between job sites.
- Maintained accurate records of completed work orders, adhering to company documentation requirements for quality assurance purposes.
- Developed strong relationships with clients through clear communication and exceptional service delivery.
- Assisted in emergency response efforts during natural disasters or severe weather events requiring immediate repair or replacement of damaged cable lines.
- Improved workflow by consistently organizing equipment and materials needed for daily tasks.
- Participated in regular safety meetings to discuss best practices for minimizing workplace hazards.
- Adapted to changing work environments and schedules, including weekends, holidays, and after-hours shifts as needed to meet client demands.
- Enhanced network reliability by installing and maintaining cable lines for residential and commercial clients.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Maintained detailed records of all cabling and telecommunications activities and equipment.
- Developed and implemented plans for installation of new networks and cabling systems.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
- Researched and evaluated new technologies for use in cabling and telecommunications systems.
- Installed and configured new devices and system components.
- Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
- Identified and reported equipment malfunctions, defective parts and materials to appropriate supervisor.
- Responded to service requests during and after business hours.
- Read blueprints and schematics to correctly place equipment.
Landscaper
Greg’s Landscaping Company
Cedar Rapids, IA
03.2017 - 08.2018
Education
Associate of Science - Agriculture
College of Agriculture Science And Education
Port Antonio,Portland ,Jamaica.10.2009
Skills
- Bucket truck operation
- Heavy lifting
- Hand and power tools
- Storm damage repair
- Grounding techniques
- Safety procedures
- Repair work
- Overhead line construction
- Emergency repairs
- Blueprint analysis
- Crew assistance
- Underground distribution systems
- Underground cabling
- Customer service
- Schematics
- Line extension planning
- Vegetation management
- Construction principles
- Company radio usage
- Effective customer communication
- Diagram interpretation
- Teamwork
- Teamwork and collaboration
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
- Electrical safety
- Decision-making
- Blueprint reading
- Quality control
- Continuous improvement
- Adaptability
- Written communication
- Vehicle operation
- Self motivation
- Team building
- Effective communication
- Active listening
- Adaptability and flexibility
- Team collaboration
- Multitasking
- Attention to detail
- Problem-solving
- Safety management
- Shortening and lengthening lines
- Equipment selection
- Written and verbal communication
- Safety meetings
- Hole digging
- Fall protection practices
Interests
Timeline
Lineman
Broadview Technical Solution
06.2020 - Current
Landscaper
Greg’s Landscaping Company
03.2017 - 08.2018
Associate of Science - Agriculture
College of Agriculture Science And Education