Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ricardo Yepez

Joliet,Illinois

Summary

Energetic individual dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. Recognized for leading and guiding staff to meet common organizational targets. Well organized with stellar time management abilities.

Overview

12
12
years of professional experience

Work History

Wallcoverings Department Manager

Menards Inc. - Home Improvement
05.2019 - 04.2025
  • Improved department sales through attentive service, prompt issue resolution, and continuous process improvements.
  • Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Established team priorities and maintained schedules.
  • Managed a sales department with yearly sales of $9+ million dollars and a team ranging from 4-30 people.
  • Assisted General Management in opening and closing the store location as Acting General Manager to maximize business success.

Machine Operator Technician

K-Display Corporation
08.2013 - 07.2017
  • Complied with company and OSHA safety rules and regulations.
  • Achieved consistent product quality by performing regular quality checks and adjusting machine settings accordingly.
  • Played an instrumental role in achieving targeted production goals while maintaining strict adherence to quality standards.

Education

Bachelor of Science - Accounting And Finance

Western Governors University
Salt Lake City, UT
08-2027

Skills

  • Problem-solving
  • Task delegation
  • Decision-making
  • Customer engagement
  • Goals and performance
  • Retail management
  • Loss prevention
  • Order management
  • Employee scheduling
  • Conflict de-escalation
  • Time management
  • Team building

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Wallcoverings Department Manager

Menards Inc. - Home Improvement
05.2019 - 04.2025

Machine Operator Technician

K-Display Corporation
08.2013 - 07.2017

Bachelor of Science - Accounting And Finance

Western Governors University

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Ricardo Yepez