Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Ricardo Zavala

Oakland,CA

Summary

Skilled Automotive Lube Technician with extensive experience at Lexus Of Pleasanton, adept in routine maintenance, multi-point inspections, and complex repairs. Excelled in customer satisfaction and technical proficiency, leveraging TIS and Techstream systems. Demonstrates strong relationship-building skills and a commitment to continuous learning through Lexus training.

Overview

3
3
years of professional experience

Work History

Automotive Lube Technician

Lexus Of Pleasanton
11.2022 - 12.2024
  • Conducted basic routine maintenance and multi point inspections pointing out potential issues and preventative maintenance needs.
  • Performed other larger services, wheel alignments, brake service, suspension and engine repair.
  • Provide customer satisfaction through inspection videos stating efficient and accurate updates about the service.
  • Collaborated with other technicians to complete complex repairs
  • Continuously updated technical knowledge through Lexus training modules and in person classes provided by the Company

Automotive Lube Technician

Pepboys Parts And Auto
09.2021 - 10.2022
  • Kept shop areas neat, clean, and free of safety hazards.
  • Assisted in inventory management, organizing storage of tires and parts
  • Performed basic routine maintenance on all makes and models along with multi point inspections
  • Performed other services such as battery replacements, tire repairs, and occasional brake and wheel alignment services.
  • Assisted other technicians on services to learn from and gain knowledge from a visual and hands on perspective

Education

Certificate of Achievement - Automotive Technology

Chabot College
Hayward, CA
05-2025

High School Diploma -

Unity High Charter School
Oakland, CA
06-2021

Skills

  • Familiar with TIS and Techstream systems
  • Familiar with most warranty procedures
  • Able to Upsell necessary services
  • Documentation skills
  • Replacing Parts
  • Dependable and responsible
  • Safety checks
  • Provide my own tools
  • Relationship Building
  • Willing to learn

Accomplishments

Completed Lexus L005 training in December of 2023 and ASE NAPA training of brakes, suspension, air conditioning, and electrical provided by the Company.

Rewarded for 5 star customer reviews on vehicle inspection videos for 3 months in a row.

Languages

Spanish
Native or Bilingual

Timeline

Automotive Lube Technician

Lexus Of Pleasanton
11.2022 - 12.2024

Automotive Lube Technician

Pepboys Parts And Auto
09.2021 - 10.2022

Certificate of Achievement - Automotive Technology

Chabot College

High School Diploma -

Unity High Charter School

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Ricardo Zavala