Ricardo Ernesto Garcia

In my current role as a server, I have taken on multiple responsibilities and developed a diverse skill set, contributing to a high level of service and smooth operational flow. Some of my key responsibilities and areas of expertise include:

- **Customer Service Excellence**: I consistently provide outstanding customer service to ensure guest satisfaction. This includes responding to guest inquiries and complaints professionally and efficiently.

- **Training and Mentorship**: I am responsible for training new servers, ensuring they are well-versed in our procedures and service standards. This involves continuous mentoring to help them acclimate and excel in their roles.

- **Menu Knowledge**: I possess complete knowledge of the current menu, including garnishes, ingredients, and preparation methods. This enables me to answer any questions and make informed recommendations to guests.

- **Bar Expertise**: With a background as a bartender and formal training from bartending school, I am well-versed in the bar menu and cocktail preparation. My experience in nightclubs has refined my ability to prepare cocktails quickly and efficiently.

- **Timely Service**: I am diligent about delivering food orders promptly and courteously, ensuring that guests enjoy a seamless dining experience.

- **Dining Room Management**: I monitor the dining room to maintain cleanliness and proper setup at all times, contributing to an inviting and orderly environment.

- **Operational Duties**: I perform and am responsible for opening and closing duties, ensuring that all aspects of the restaurant are ready for service and properly secured at the end of the day.

- **Selling Specials**: I excel at promoting and selling specials to guests, helping to boost revenue and enhance the dining experience with seasonal or featured menu items.

- **Event Management**: I have experience managing large events, where I lead other servers in executing their duties to ensure efficient service and guest satisfaction.

My role demands a blend of technical skills, quick problem-solving, and the ability to handle multiple priorities, all while maintaining a positive and professional demeanor. This combination has allowed me to thrive and contribute significantly to the team and the overall guest experience.