Summary
Overview
Work History
Education
Skills
Timeline
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YVETTE BAYONA

STOCKTON,CA

Summary


Office professional with strong foundation in administrative support and office management. Proven record of enhancing office operations and streamlining processes for improved efficiency. Team-oriented with focus on collaboration and adaptability, ensuring seamless coordination and results-driven performance

Overview

16
16
years of professional experience

Work History

Assistant Deli Manager

Sprouts Farmers Market Inc, Grocery
01.2023 - Current
  • Trained new team members in proper food handling techniques, equipment usage, and company policies.
  • Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Increased sales through effective merchandising and attractive product displays.

Service Worker

Bolt Staffing Service
10.2022 - 06.2023
  • Managed time effectively, prioritizing tasks based on urgency, complexity, or customer expectations.
  • Utilized problem-solving skills to address complex customer needs effectively.
  • Maintained an organized workspace, ensuring easy access to necessary tools and supplies for efficient task completion.
  • Collaborated with team members to ensure optimal service quality for all customers.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Bookstore Clerk

Follett Staffing (University of the Pacific)
08.2022 - 11.2022
  • Increased customer satisfaction by providing personalized assistance and book recommendations.
  • Improved store efficiency with thorough inventory management and timely restocking of shelves.
  • Enhanced customer experience by maintaining a clean, organized, and visually appealing store environment.
  • Worked closely with department leads to optimize floor layout based on sale trends.
  • Streamlined processes for receiving shipments, unpacking books, and updating inventory records accurately.
  • Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
  • Processed payments and returns on company POS system using proper cash-handling procedures.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Office Worker

Wine Country Center
10.2018 - 11.2020
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Increased office efficiency by organizing and maintaining a well-structured filing system.
  • Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
  • Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.

Tax Preparer

Jackson Hewitt
11.2008 - 05.2009
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Maintained compliance by adhering to current tax laws and regulations.
  • Educated clients on tax planning strategies, helping them save money in future years.
  • Prepared tax returns for clients in various industries according to government regulations and requirements.
  • Reduced errors through meticulous review of financial documents and double-checking calculations.
  • Managed multiple deadlines efficiently, ensuring all clients'' taxes were filed on time without compromising quality or accuracy.

Education

CPC - Medical Billing And Coding

Bakersfield Adult School
Bakersfield, CA

Tax Preparer Credentials - Taxation

Jackson Hewitt
Bakersfield, CA

Skills

  • Customer Support
  • Workplace safety
  • Patience and empathy
  • Document Management
  • Basic accounting
  • File Management Expertise
  • Scheduling and planning
  • Documentation and reporting

Timeline

Assistant Deli Manager

Sprouts Farmers Market Inc, Grocery
01.2023 - Current

Service Worker

Bolt Staffing Service
10.2022 - 06.2023

Bookstore Clerk

Follett Staffing (University of the Pacific)
08.2022 - 11.2022

Office Worker

Wine Country Center
10.2018 - 11.2020

Tax Preparer

Jackson Hewitt
11.2008 - 05.2009

CPC - Medical Billing And Coding

Bakersfield Adult School

Tax Preparer Credentials - Taxation

Jackson Hewitt
YVETTE BAYONA