Ricardo Luis Vizcaino
Nehawka,Grand Island
Summary
Adept at optimizing delivery processes and enhancing customer satisfaction, my tenure at Truck Company Services showcased my ability to maintain an exemplary driving record while leveraging excellent navigation and decision-making skills. I contributed to continuous improvement efforts, significantly reducing delivery times and fostering strong client relationships through professional and efficient service.
Overview
3
3
years of professional experience
Work History
Delivery Truck Driver
AFAB Solutions
08.2023 - 04.2024
- Organized delivery paperwork including invoices, manifests, and proof of delivery documents for accurate record keeping.
- Conducted pre-and post-trip vehicle inspections to identify maintenance needs or potential hazards for safe operation on the road.
- Provided exceptional customer service through clear communication, professionalism, and courtesy at each delivery stop.
- Supported warehouse operations by assisting in loading and unloading trucks, organizing inventory, and maintaining a clean and safe work environment.
Driver, Warehouse Orders
Amazon Flex
11.2022 - 10.2023
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
Driver Specialist
Truck Company Services
09.2021 - 06.2022
- Provided superior customer service by handling inquiries courteously and resolving issues efficiently.
- Ensured compliance with local traffic laws at all times, maintaining an exemplary driving record.
- Attended regular training sessions to stay up-to-date on industry best practices for safe and efficient driving techniques.
- Provided constructive feedback to the management team regarding delivery processes, contributing to continuous improvement efforts.
- Enhanced customer satisfaction by providing timely and efficient deliveries.
- Reduced delivery times through effective route planning and navigation skills.
- Optimized load configurations within the truck for balanced weight distribution and efficient space utilization.
- Developed strong client relationships, addressing any concerns promptly and professionally to foster loyalty and trust.
- Maintained vehicle safety with regular inspections and necessary repairs, ensuring optimal performance on the road.
- Organized documentation for each delivery accurately, reducing errors and potential disputes with clients later on.
Education
Driver Truck - Driver
Driver School
01.2021
Skills
- Logbook management
- Decision-Making Under Pressure
- Vehicle maintenance knowledge
- Excellent navigation
- Defensive Driving
- Physical stamina and strength
Timeline
Delivery Truck Driver
AFAB Solutions
08.2023 - 04.2024
Driver, Warehouse Orders
Amazon Flex
11.2022 - 10.2023
Driver Specialist
Truck Company Services
09.2021 - 06.2022
Driver Truck - Driver
Driver School
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