Summary
Overview
Work History
Education
Skills
basketball
Timeline
Hi, I’m

Ricarlo Adams

Driver
Snellville,GA
Ricarlo Adams

Summary

Authorized to work in the US for any employer Hardworking confidence team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in Driving. Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Hardworking Package Handler with more than 7 years in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities. Resourceful Worker able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 19 years of experience working in busy fluent environments. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Physically fit Truck Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work.

Overview

17
years of professional experience

Work History

Jim's Formal Wear

Delivery driver, package handler
02.2019 - 02.2020

Job overview

  • Customer service, box van/box truck operate.
  • Removed debris and hazardous materials from packing area to avoid contamination.
  • Assembled, sealed and loaded packages into correct trucks.
  • Inspected equipment and used troubleshooting approaches to keep machines operational.
  • Documented warehouse stock each day and reported inventory totals to supervisor.

Amazon

Warehouse worker, Trucker loader
03.2020 - 05.2020

Job overview

  • Delivery driver
  • Haul specialist
  • Driving out of state
  • Keeping on route
  • Customer service
  • Miscellaneous
  • Measured dimensions of finished pieces for conformance to specifications.
  • Wrapped pallets in shrink wrap prior to loading.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Operated company vehicles and heavy equipment with focus on safety and risk management.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
  • Satisfied documentation requirements by using SAP software to produce estimates, invoices and tracking spreadsheets.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

Uber Drivers

Delivery Driver
09.2019 - Current

Job overview

  • Delivery food
  • Customer service
  • Driving
  • Miscellaneous
  • Representative care
  • Picking up food
  • Car maintenance
  • Sales rep
  • Shopper
  • Important document deliver
  • Efficient quick and Reliable
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Fostered positive working relationships with regular customers.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Kept and studied detailed mileage and fuel reports to track overall fuel costs.
  • Worked overnight shifts during peak periods to meet coverage needs.
  • Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
  • Maintained organized, clean and professional vehicle to protect company reputation with customers.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Planned delivery routes and most efficient methods of distribution.
  • Kept detailed records of deliveries and money received from customers.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
  • Reviewed routes and expected delivery time frames to determine order of deliveries.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Planned optimal routes based on GPS software and knowledge of local traffic patterns.
  • Refilled truck after completing deliveries to return in ready-to-use condition.
  • Completed inspections daily to identify needed upkeep on vehicles and document performance concerns.
  • Completed routine maintenance on truck to keep in working order.
  • Collected $[Amount] in payments for completed deliveries and services daily.
  • Handled basic upkeep and emergency repairs on delivery vehicles.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Maintained consistent on-time delivery record with [Number]% of orders arriving ahead of schedule.

Labor Finders

General Laborer
02.2018 - Current

Job overview

  • General labor
  • Restoration
  • Dry Waller installation
  • Construction
  • Pool maintenance
  • Roadside trash pickup
  • Driver
  • Construct
  • Plumbing
  • Valet
  • Car delivery
  • Material handler
  • Packaging
  • Warehouse
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Assisted team members with tasks that require group effort.
  • Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
  • Notified supervisors of defective equipment or material.
  • Read work orders or received oral instructions to determine work assignments and equipment and materials needed.
  • Performed general housekeeping and cleaning tasks.
  • Performed thorough quality checks on products and materials to identify any defects.
  • Participated in safety seminars.
  • Transported heavy materials using tugs, hand trucks and pallet jacks throughout work zone.
  • Maintained and repaired facilities, equipment and tools.
  • Worked alongside staff to discuss and implement best practices and exceed team objectives.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Operated forklift to load and unload materials and equipment on trucks.
  • Followed written instructions to construct various types of equipment.
  • Handled supply and equipment inventories and distribution for workers.
  • Multi-tasked on forklifts and improved project completion times.
  • Produced parts and assemblies quickly and efficiently within tolerances.
  • Measured dimensions of finished pieces for conformance to specifications.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Provided maintenance for construction equipment.
  • Operated [Type] and [Type] machines to safely move and transport [Type] materials.
  • Solved and identified any complex issues that impacted management.
  • Mentored [Number] new employees by providing guidance on safety and proper techniques.
  • Generated daily productivity records and assisted senior leadership during executive decision-making processes.
  • Carefully cut PVC and steel according to specifications, which in turn reduced wasteful spending.
  • Helped with construction of hospitals, schools, and commercial office buildings.
  • Expanded revenue by effectively prioritizing jobs and processing work orders.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Diminished workflow gaps by maintaining welded frame and steady material flow through production lines.

Walmart

Storage worker
05.2018 - 10.2018

Job overview

  • Freezer
  • Park Maintenance
  • Stage hand
  • Hospitality
  • Host
  • Greeter
  • Flagger
  • Scissor lift
  • Forklift
  • Box van
  • Box truck driver
  • Security
  • Patrol
  • Housekeeping
  • Maids
  • Food preparation
  • Assembly
  • Lawn care
  • Pet care
  • General assistance
  • Janitorial
  • Warehouse maintenance
  • Sign handler
  • Trash pick up
  • Customer service
  • Sales associate
  • Voice work
  • Shelf disassembly
  • Loaded and unloaded building materials
  • Asphalt work
  • Set up scaffolds
  • Worked in building demolition
  • Painted exteriors, interiors and houses
  • Cleaned and maintained equipment
  • Moved materials and equipment as needed
  • Lawn care and maintenance
  • Handled digging, shrubs, flowers, and mulching
  • Dug trenches, backfilled holes, and compacted earth
  • Operated forklift
  • Customer service online grocery pickup, /Customer, Most positive feedback in one week then any other employee
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Restocked items on shelves and bins to keep inventory available.
  • Performed general housekeeping and cleaning tasks.
  • Offered exceptional customer service to all guests.
  • Adhered to company policies, safety procedures and performance standards.
  • Gathered, organized and input information into digital database.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
  • Collected, arranged and input information into database system.
  • Maintained overall safe work environment through [Action] and [Action] to reduce safety risks [Number]%.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Developed [Number] effective improvement plans in [Year].
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Developed reporting and insights for investor relations meetings.

Appen Global

Web Search
08.2017 - Current

Job overview

  • Created content strategies for digital media.
  • Created customized marketing materials to increase product awareness.
  • Built, implemented and updated effective SEO strategies.
  • Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments.
  • Collected and analyzed Web metrics such as visits, time on site and page views per visit.
  • Helped clients develop website portals and social media pages to promote businesses.
  • Produced and submitted weekly reports outlining progress against KPI objectives.

Ingles Markets

Overnight Stocker
08.2022 - 12.2022

Job overview

  • Over night stocker
  • Janitorial services
  • Unloading trucks
  • Pallet Jack
  • Store maintenance
  • Customer service

ZipRecruiter

Amazon Delivery Driver
11.2021 - 06.2022

Cricket Wireless

Janitor Sales Associate
10.2018 - 01.2019

Job overview

  • Associate
  • Customer service
  • Inventory
  • Closer
  • Sales commission
  • Janitorial
  • Miscellaneous
  • Opener
  • Solo work
  • Delivery boy
  • Cashier
  • Bank runs sales
  • Walmart/Customer
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Managed customer relations and customer service through daily communication and interaction.
  • Increased customer satisfaction significantly within department.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Educated new hires on company policies and procedures by designing and developing training program.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Mentored and coached other team members to meet daily sales goals.
  • Created and built custom project plans and deliverables for customers to satisfy quality, time and budget.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
  • Provided quotes to customers for purchase of products.
  • Gathered, organized and input information into digital database.
  • Collected, arranged and input information into database system.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Observed packing operations to verify conformance to specifications.
  • Maintained overall safe work environment through [Action] and [Action] to reduce safety risks [Number]%.
  • Generated reports detailing findings and recommendations.
  • Enhanced production of [Product or Service] by [Action] to exceed goals.
  • Identified objectives of [Company] by analyzing feedback, observing consumers and collecting surveys.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Developed and updated tracking spreadsheets using [Program].
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Installed and configured new devices and system components.
  • Responded to service requests during and after business hours.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Provided information regarding charge accounts and loyalty programs.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.

Hyundai Motor Company

associate customer service Detailer
08.2017 - 10.2017

Job overview

  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Managed customer relations on ongoing basis to maximize customer retention.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
  • Made customers aware of current and new programs and services.
  • Performed duties and provided service in accordance with established operating procedures and company policies.
  • Supervised daily operations and sales functions to maximize revenue, customer satisfaction and employee productivity.
  • Developed and implemented standards for staff to provide consistent service to customers.
  • Created customer support strategy to increase customer retention.
  • Maintained client files with sales contracts, records of client interactions, client notes, and other information.

Taco Bell

Janitorial, Expeditor
05.2017 - 10.2017

Job overview

  • Oversaw kitchen operations and altered workflows to improve preparation tempo of menu offerings.
  • Trained new expeditors and food runners according to company policies and standards.
  • Executed and supervised plate preparation according to temperature and condiment specifications.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
  • Demonstrated strong knowledge of menu offerings and appropriate culinary techniques.
  • Completed [Timeframe] logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
  • Input data in [Software] to create updated status reports for quick reference of project progress and deadlines.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Checked and researched legislation and laws relevant to planning and applied knowledge to address concerns or enhance department operations.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
  • Assisted preparation of food plates, overseeing quality and appearance.
  • Confirmed proper placement of products and side items while implementing special instructions.
  • Organized dining area based on reservations, minimizing waiting times.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Provided attentive service and proactively assessed guest needs.
  • Assisted wait staff with timely food delivery and guest requests.
  • Monitored dining room inventory and replenished as necessary.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Completed table resets by wiping down surfaces and refilling condiments.
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
  • Coordinated food preparation and timed completion to allow prompt serving of tasty, plentiful and nutritious food at correct temperature to valued customers.
  • Stocked ingredients, tracked expenses and maintained foodservice equipment in proper operating condition.
  • Served attractive, appetizing meals and deployed proven tasting techniques to confirm quality, taste and palatability prior to service.
  • Set up [Number] line stations with proper tools and products, quality-checked foods and maintained line equipment.
  • Prepared [Number] different meats, seafood, poultry and vegetables in broilers, ovens, grills and fryers according to restaurant recipes and customer requests.
  • Embraced full responsibility for food quality and garnished artful dishes for maximum appeal to discerning customers.
  • Mastered diverse ingredient use and cooking techniques and delivered creative dishes that supported [Number] percent sales volume increase.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Trained and assisted new kitchen staff members.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Cooked [Number] take-out orders per shift and securely packaged and labeled each order.
  • Collaborated with servers to collect information about specific customer desires and dietary needs.

Education

North Paulding High School

High school diploma from General Studies

Georgia State University
Atlanta, GA

No Degree from Legal Studies

Purdue University

Associate of Applied Science from Legal Studies
02.2023

Skills

  • Customer Support
  • Customer Service
  • Call Center
  • Customer Care
  • English
  • Custodial Experience
  • Delivery Driver Experience
  • Driving
  • Load & Unload
  • Vehicle Maintenance
  • Detailing
  • Car Wash
  • Order Picking
  • Valet Parking
  • Lawn Care
  • Mowing
  • Landscape Maintenance
  • Oil Change
  • Tree Trimming
  • Carpentry
  • Plumbing
  • Snow Plowing
  • Facilities Maintenance
  • Time Management
  • Commercial Driving
  • Pool Maintenance
  • Restoration Industry Experience
  • Blogging
  • Pet Care
  • Animal Care
  • Commercial Cleaning
  • Creative writing (3 years)
  • Communication skills
  • Moving
  • Heavy lifting
  • Box truck
  • Basic maths
  • Awards
  • Diploma
  • May 2017
  • Graduated from north Paulding high school
  • Certifications and Licenses
  • Driver's License
  • July 2017 to January 2025
  • Additional Information
  • Skills Fluent English Internet savy over 2000 Facebook friends
  • Appen / Social Media Evaluator
  • Website creator
  • Social media handler
  • Blogger
  • Writer
  • Team Meetings
  • Physical Strength and Stamina
  • Standards Compliance
  • Work Assignments
  • Order Picking and Processing
  • Visual Inspections
  • Merchandise Tracking
  • Product Packing
  • Quality Assessment and Assurance
  • Truck Driving
  • Inventory Records
  • Handheld Scanners
  • Materials Storage
  • Hand and Power Tool Operation
  • Customer Experience
  • Package Loading
  • Traffic Flow
  • Customer Needs Assessments
  • Performance Goals
  • Product Availability
  • Effective Prioritization
  • Efficient Routing
  • Supply Chain Management
  • Damage Prevention
  • Job Specifications
  • Storage Area Maintenance
  • Computerized Maintenance Management Systems
  • Tool and Supply Organization
  • Operation Records Maintenance
  • Critical Thinking
  • General Housekeeping
  • Sales Forecasts
  • Protective Equipment Use
  • Storage Arrangements
  • Precision and Accuracy
  • Container Packing and Repacking
  • Deadline Meeting
  • Reaction Time and Speed
  • Equipment Maintenance
  • Reading Comprehension
  • Materials Handling and Transport
  • Status Updates
  • Basic Repairs
  • Transportation Information
  • Power Washing
  • Stacking and Staging
  • Gravel Shoveling
  • Alternative Transportation
  • Adaptable to Changing Needs

basketball

Played competitively during schooling years.

Timeline

Overnight Stocker

Ingles Markets
08.2022 - 12.2022

Amazon Delivery Driver

ZipRecruiter
11.2021 - 06.2022

Warehouse worker, Trucker loader

Amazon
03.2020 - 05.2020

Delivery Driver

Uber Drivers
09.2019 - Current

Delivery driver, package handler

Jim's Formal Wear
02.2019 - 02.2020

Janitor Sales Associate

Cricket Wireless
10.2018 - 01.2019

Storage worker

Walmart
05.2018 - 10.2018

General Laborer

Labor Finders
02.2018 - Current

associate customer service Detailer

Hyundai Motor Company
08.2017 - 10.2017

Web Search

Appen Global
08.2017 - Current

Janitorial, Expeditor

Taco Bell
05.2017 - 10.2017

North Paulding High School

High school diploma from General Studies

Georgia State University

No Degree from Legal Studies

Purdue University

Associate of Applied Science from Legal Studies

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