Ricaula Wright
Hinesville,GA
Summary
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Highly-motivated with desire to take on new challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Amazon dsp
Port Wentworth, Georgia
06.2024 - Current
- Produced thorough, accurate and timely reports of project activities.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Cook
Popeyes® Louisana Kitchen
Savannah, Georgia
10.2023 - 06.2024
- Set up work stations prior to opening to minimize prep time.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Supervisor
CVS
Savannah, Georgia
10.2022 - 10.2023
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Trained new employees on company policies, job duties, and performance expectations.
Customer Service Representative
Fiserv
Coral Springs, Florida
01.2022 - 05.2022
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Opened new checking, savings and lines of credit for customer accounts.
Education
Some College (No Degree) - Surgical Technology
The Medical Institute of Kentucky
Kentucky 04-2024
High School Diploma -
North University
Fort Lauderdale, FL06-2017
Skills
- Verbal and written communication
- Clear communication
- Recruiting and interviewing
- Customer service
- Coaching and mentoring
- Employee onboarding
- Patience and empathy
- Financial transactions
- Deposit and withdrawal management
Certification
- Surgical technolo
Timeline
Manager
Amazon dsp
06.2024 - Current
Cook
Popeyes® Louisana Kitchen
10.2023 - 06.2024
Supervisor
CVS
10.2022 - 10.2023
Customer Service Representative
Fiserv
01.2022 - 05.2022
Some College (No Degree) - Surgical Technology
The Medical Institute of Kentucky
High School Diploma -
North University