Riccardo Rivers
Denver,CO
Summary
I am a recognized team player who is hard working, dependable and adaptable; fully committed to doing all I can to ensure customer satisfaction to the best of my abilities. Once I learn a job in most of the departments I am comfortable training new hires and guiding them to work as proficient as possible.
Overview
5
5
years of professional experience
Work History
CSR
Appliance Factory & Mattress Kingdom
08.2021 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Listened to customers' questions and concerns to provide answers or responses.
Restaurant Team Member
Panera Bread
08.2018 - 06.2021
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Cultivated warm relationships with regular customers.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Used proper techniques to prepare food and ingredients.
Education
High School Diploma -
Fletcher Highschool
Jacksonville, FL03.2015
Skills
- Type 45 to 60 words per second
- Basic knowledge of computer hardware and windows
- Assist
- Complaint Resolution
- Quality Control
- Customer Service
Timeline
CSR
Appliance Factory & Mattress Kingdom
08.2021 - Current
Restaurant Team Member
Panera Bread
08.2018 - 06.2021
High School Diploma -
Fletcher Highschool
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