Riccardo Sciarretta
Miami,FL
Summary
Overview
7
7
years of professional experience
Work History
Export Trade Analyst | LATAM Trade
MSC Mediterranean Shipping Company USA
06.2022 - Current
- Assisting Trade Manager gathering, analyzing, and interpreting market data for the Latam region building ad hoc reports identifying risks, trends, competition strategies and especially new business opportunities in order to increase volumes, revenues and achieve goals set by Head Quarters. Always in contact on a daily basis with MSC offices overseas.
- Identify & approach new/lost customers, negotiate rates, making sure then correct rates are filed on customer's service Contract.
- Collaborates with multiple departments across divisions (Sales, Customer Service desk, Documentation) to enhance the customer experience.
- Strictly in contact with Operation team with the aim to maximize vessels capacity increasing service profitability.
- In charge of update our online tariff rates and port-pairs routings on OVHQ following Geneva guidelines.
Ocean Import & Pricing Analyst | FAR EAST TRADE
Interglobo USA
03.2019 - 06.2022
- Developing strong relationships with carriers to negotiate competitive freight rates and improve customer service levels.
- Working closely with Custom brokers to ensure timely and accurate US Customs filings and related documents for a smooth release of cargo. Coordinate with trucking companies and warehouse for the finally delivery of the goods.
- Enhance customer satisfaction with timely and accurate shipment tracking updates to our customers.
- Oversaw the resolution of cargo claims, demurrage/Per Diem disputes liaising with carriers to expedite settlements while minimizing financial losses for clients.
Export Booking Agent (Internship)
CMA – CGM
02.2018 - 07.2018
- Ensure all bookings are confirmed on time with the correct freight amount and routing. Make sure shipping instructions are submitted within the cut off.
- Serve as point of contact assisting customers via calls and emails providing them updates on booking status, schedules, routes, vessels ETA/ETD and delays.
Education
Bachelor of Science - International Management
University of Genova
Genova, Italy03-2019
Bachelor of Science - Business Economics
University of Genova
Genova, Italy09-2016
Languages
English
Professional Working
Spanish
Native or Bilingual
Italian
Native or Bilingual
French
Elementary
Timeline
Export Trade Analyst | LATAM Trade
MSC Mediterranean Shipping Company USA
06.2022 - Current
Ocean Import & Pricing Analyst | FAR EAST TRADE
Interglobo USA
03.2019 - 06.2022
Export Booking Agent (Internship)
CMA – CGM
02.2018 - 07.2018
Bachelor of Science - International Management
University of Genova
Bachelor of Science - Business Economics
University of Genova
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