RICCARDO VALENZUELA
Moreno Valley,CA
Summary
Enthusiastic marketing professional with a solid background in marketing project management and leadership in the food service industry. I am eager to reignite my marketing career and apply my updated knowledge and perspective in product marketing position. Focused on data insights and customer focused strategies, I am dedicated to crafting innovative marketing campaigns that drive brand engagement and achieve measurable results. Seeking an opportunity where I can leverage my diverse experiences to contribute to a company's goals.
Overview
8
8
years of professional experience
Work History
Senior Food Service Worker
University of California, Riverside
12.2022 - Current
- Supervised and managed a team of student workers in a fast-paced restaurant environment, ensuring efficient food station operations while giving exceptional service
- Developed official routines for station operations, fostering a cohesive and knowledgeable team, leading to improved efficiency and service consistency
- Collaborated with the Health department as a Wellness Ambassador, leading informative wellness sessions for staff and promoting a healthy lifestyle culture.
Barista/Trainer
Starbucks
10.2016 - 01.2023
- Crafted cafe drinks to customers in high pressured environments while providing a welcoming experience to customers
- Assisted customers with information about espresso, cafe culture, and drink recipes in an understandable and respectful manner
- Handled shipment of supplies from corporate and designed stores to follow standard themes
- Trained dozens of new employees for their roles as baristas while educating them in coffee/espresso specifics.
Marketing Director
Hangar Trampoline Park
09.2019 - 03.2020
- Led and managed the marketing department, aligning strategies with the company's vision to enhance brand visibility and drive business growth
- Implemented engaging social media strategies, such as encouraging customer interaction and user-generated content, resulting in increased brand awareness and customer engagement
- Developed and executed marketing campaigns and promotions throughout different seasons, including the successful promotion of a newly opened arena
- Tracked marketing campaign performance using key metrics and KPIs, focusing on clicks and conversions to drive website traffic and reservations.
Education
B.S in Business Administration - Marketing -
University of California, Riverside
Riverside, CA02.2021
Associate of Science - Data Analytics
Riverside City College
Riverside, CA06-2018
Skills
- Marketing Analytics
- Google SEO
- Instagram Analytics
- TikTok Analytics
- SquareSpace
- MailChimp
- CRM's
- Social Media Management
- Project Management
- Graphic Design/Video editing
Timeline
Senior Food Service Worker
University of California, Riverside
12.2022 - Current
Marketing Director
Hangar Trampoline Park
09.2019 - 03.2020
Barista/Trainer
Starbucks
10.2016 - 01.2023
B.S in Business Administration - Marketing -
University of California, Riverside
Associate of Science - Data Analytics
Riverside City College
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