Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ricci Elise Taylor

Montgomery,AL

Summary

Knowledgeable Library Associate with background in providing assistance to library patrons, managing book circulation, and organizing library resources. Strengths include strong communication skills, ability to handle administrative tasks efficiently, and expertise in utilizing library systems and technology. Known for creating engaging community programs and fostering positive relationships with patrons. Demonstrated impact through improving library processes and enhancing patron satisfaction.

Overview

18
18
years of professional experience

Work History

Library Associate

Auburn University Montgomery
01.2021 - Current
  • Helps library patrons in accessing general and specialized library information resources by responding to inquiries, accessing, and gathering needed information, and providing information about library policies, procedures, use of equipment, electronic resources, and information specific to the area worked.
  • Opening the Library
  • Charge and renew materials
  • Assist patrons in locating materials
  • Answer telephones and take messages
  • Weed collection of worn-out and obsolete materials as necessary
  • Greet and direct customers
  • Maintain records
  • Run daily cash reports (daily, monthly, and yearly circulation reports)
  • Run and mail courtesy notices, overdue notices and fines and fees statements.

Office Manager

Dr. Richard Harris House
01.2018 - Current
  • Preparing letters, presentations and reports.
  • Supervising and monitoring the work of the staff/volunteers.
  • Processing invoices and managing office budgets.

Library Assistant for Curriculum Materials

Alabama State University
01.2013 - 01.2021
  • Supervising the operations of the Curriculum Materials Center (CMC) and its effective use by students and faculty of the University's department of Education.
  • Overseeing the development of the CMC's multi-format collection; selecting, training, supervising, and evaluating student assistants serving on the CMC staff; assuring that the CMC staff provides effective and timely patron service and instruction; and serving as a liaison between the faculty involved in the department of Education program and the services and collection of the CMC.

Library Media Assistant

Garrett Elementary/Montgomery Public Schools
01.2008 - 01.2013
  • Assist students in locating materials and with public computers.
  • Assist staff faculty, and librarian with basic reference service.
  • Managed to use automated on-line library system to perform basic library functions or process, verify and enter statistical data.
  • Assist with collection maintenance activity and projects as directed.

Education

BLA - Liberal Arts

Auburn University Montgomery
AL

MS - Human Services

Capella University

Skills

  • Computer literacy and Microsoft Office proficiency
  • Digital resource management
  • Record maintenance and query processing
  • Customer relationship management
  • Problem solving and attention to detail
  • Staff supervision and time management
  • Effective communication skills
  • Information retrieval and data reporting

References

References upon Request

Timeline

Library Associate

Auburn University Montgomery
01.2021 - Current

Office Manager

Dr. Richard Harris House
01.2018 - Current

Library Assistant for Curriculum Materials

Alabama State University
01.2013 - 01.2021

Library Media Assistant

Garrett Elementary/Montgomery Public Schools
01.2008 - 01.2013

BLA - Liberal Arts

Auburn University Montgomery

MS - Human Services

Capella University