Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ricco Myles

Kansas City,MO

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

13
13
years of professional experience

Work History

Delivery Driver

DoorDash
09.2018 - Current
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Answered customer questions regarding shipments.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Notified customers of delays to decrease calls to support.
  • Maintained safe driving habits to protect property and general public on roadways.

DJ/manager

self-employed
06.2018 - Current
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Delivered level of service to customers in effort to build upon relationships for future clients.

Technician/Material Handler Team Lead/Quality Control Inspector

General Electric Company
10.2011 - 12.2018
  • Organized warehouse inventory according to warehouse plan.
  • Loaded completed orders on pallets according to delivery numbers.
  • Managed full range of warehousing activities including receiving, storing and shipping.
  • Utilized forklift to move inventory items.
  • Operated overhead lifts to move heavy and bulky work materials.
  • Unloaded cargo from trucks with mechanized equipment.
  • Attached PO receipts, packing slips and bill of lading to outbound shipments.
  • Assessed and produced bills of lading to set tariffs and shipping charges.
  • Received and assembled new equipment according to manufacturer instructions.
  • Developed storage and space utilization plans for specific commodities and equipment.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Optimized system performance thorough testing and analysis.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.
  • Boosted team productivity by delegating tasks effectively and providing clear communication on expectations.
  • Increased accuracy of inventory counts through thorough audits, resulting in reduced discrepancies and improved stock control.
  • Provided motivation and support to team members, inspiring high levels of dedication and commitment towards goals.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Communicated with production team members about quality issues.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.

Education

Some College (No Degree) - Business Economics

Univeristy of Missouri

High School Diploma -

Grandview Senior High School
05.2004

Skills

  • Skilled forklift operator
  • Defensive driver training
  • Cargo handling
  • Pallet jack and hand truck operation
  • Excellent sense of direction
  • Route management
  • Time management skills
  • Dependable and reliable
  • Responsible driver
  • Goods Transport
  • Courteous and polite demeanor
  • Exceptional written and verbal communication skills
  • Safety Protocols
  • Precision Assembly
  • Good Manufacturing Practices
  • Equipment Troubleshooting

Timeline

Delivery Driver

DoorDash
09.2018 - Current

DJ/manager

self-employed
06.2018 - Current

Technician/Material Handler Team Lead/Quality Control Inspector

General Electric Company
10.2011 - 12.2018

Some College (No Degree) - Business Economics

Univeristy of Missouri

High School Diploma -

Grandview Senior High School

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Ricco Myles