Ricdrakia Anderson

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• Greeted patients upon arrival and directed them to appropriate areas.
• Assisted with scheduling appointments based on provider availability.
• Provided assistance with completion of paperwork related to the registration process.
• Performed data entry tasks to update patient information in the system.
• Maintained confidential patient records according to HIPAA guidelines.
• Maintained accurate records of patient care, condition, progress, and concerns.
• Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
• Worked collaboratively with other departments to ensure smooth operations within the facility.
• Provided direct patient care and assistance to healthcare team members.
• Assisted in preparing patients for examinations and treatments, including vital signs monitoring.

• Provided product and service information to customers.
• Maintained customer records in company database.
• Resolved customer complaints promptly and efficiently.
• Processed orders, forms and applications accurately.
• Monitored customer accounts for changes or updates.
• Assisted customers with purchase decisions based on needs analysis.
• Managed large amounts of incoming calls, emails and chats simultaneously.

• Greeted customers, answered inquiries and directed them to the appropriate department.
• Provided customer service by addressing customer inquiries, resolving complaints and providing product information.
• Stocked shelves, rotated inventory and maintained cleanliness of store floors.
• Processed payments for products or services rendered using cash register, credit card machine and and or other POS systems.
• Performed opening and closing procedures including counting money in the register drawer at the start and end of each shift.
• Maintained an orderly work environment by cleaning up spills, straightening shelves, disposing trash.