Summary
Overview
Work History
Education
Skills
Timeline
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Ricelle Hardy

Stevensville,MI

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

Public Area Attendant

Harbor shore inn
Saint Joseph, MI
02.2024 - Current
  • Maintained cleanliness of public areas, such as lobbies, restrooms, and elevators.
  • Checked and replenished amenities in guest rooms and common areas.
  • Stocked supply closets with necessary items for housekeeping staff.
  • Replenished linens, towels, toiletries in guest rooms daily.
  • Monitored indoor and outdoor areas proactively for anything out of place or needing attention, kept alert for guests in need of help and practiced exemplary hospitality.
  • Interacted warmly, courteously and professionally with guests, patrons and associates and cultivated joyful, inviting atmosphere while performing menial but important tasks with vigor.
  • Assisted other departments such as laundry to ensure guest satisfaction.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.

Front Desk Agent

Hilton Garden Inn Hotel
Benton Harbor, MI
11.2023 - 01.2024
  • Answered phones, responded to inquiries, and took messages.
  • Processed payments accurately and efficiently.
  • Resolved customer complaints promptly and courteously.
  • Maintained cleanliness of lobby area at all times.
  • Inputted guest information into computer system accurately and securely.
  • Addressed customer needs in a timely manner.
  • Collaborated with colleagues to ensure smooth operations of front desk area.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

Sales Associate

Bath and Body
Benton Harbor, MI
10.2023 - 11.2023
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked with fellow sales team members to achieve group targets.
  • Built and maintained relationships with peers and upper management to drive team success.

Education

High School Diploma -

Lakeshore High School
Stevensville, MI
06-2022

Skills

  • Safety awareness
  • Time management abilities
  • Excellent Communication
  • Problem-solving abilities
  • Customer Service
  • Energetic self-starter

Timeline

Public Area Attendant

Harbor shore inn
02.2024 - Current

Front Desk Agent

Hilton Garden Inn Hotel
11.2023 - 01.2024

Sales Associate

Bath and Body
10.2023 - 11.2023

High School Diploma -

Lakeshore High School

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Ricelle Hardy