LinkedIn Profile
Summary
Assessment Profiles
Interests
Overview
Work History
Education
Skills
Certification
Timeline
Accomplishments
Affiliations
Career Path
Additional Information
Generic
RICH BUTLER

RICH BUTLER

HR Executive
Atlanta,GA

LinkedIn Profile

https://www.linkedin.com/in/rich-butler/

Summary

Hey there! I'm Rich Butler, a dynamic Human Resources Executive, Entrepreneur, Consultant, and Coach with over 20 years of leadership experience. I have a solid background in business operations, and evolved into a strategic leader known for developing innovative business and talent strategies that drive rapid growth.

I've had the privilege of helping build the third-largest pizza company in the world, boasting an annual revenue of 2.5 billion dollars and a diverse workforce of 120,000 company and franchise team members. From my experience in operations to human resources, I’ve developed a unique ability to connect talent and business strategies, recognizing that an organization's most valuable asset is its people.

Throughout my journey, I've led the creation and management of some pretty cool HR and workforce programs from the ground up. Many of those programs spanned across all HR functional areas with a handful becoming industry game changers. My functional areas of expertise, which I’ve established over time are Talent Acquisition, Organizational Effectiveness, DEI, and L&D. I’ve also led the HRIS, HRBP, and Total Rewards functions at one time or another.

For the past 5 years, I had the opportunity to serve as a trusted advisor to the C-Suite and board during one of the most significant business transformations in history. This experience helped me hone my strategic workforce planning, acquisition, organizational effectiveness, training, leadership development, diversity, equity, inclusion, and culture transformation skills.

I'm proud to say I've led process improvement and business strategy projects that have significantly increased efficiency, revenue, and customer satisfaction across a fully integrated global enterprise. As a result, my expertise has given me a competitive edge in the franchise, hospitality, warehouse, manufacturing, logistics, and tech industries. Every industry that’s involved in delivering a better pizza to consumers around the world.

What really drives me is a passion for growth and the fulfillment I get from from helping leaders, teams and organization's achieve what they never thought possible. I specialize in developing purpose-driven, high-performing teams, and I love using my experience to guide leaders and organizations through various stages of growth. So, if you're looking for someone like me to take you, your team, and organization to the next level, I'm your guy!

Assessment Profiles

  • Korn Ferry Assessment of Leadership Potential – all areas strong for executive roles
  • Strengths Finder top five – individualization, strategic, ideation, futuristic, and relator
  • DiSC Profile – high D, med-high I, low-med S, med-high C
  • Also available: EQ, Predictive Index, Judgment Index, Hogan, Highlands Ability Battery and more

Interests

World Traveler

Amateur Watersports Athlete

Health & Wellness Fanatic

Gear Head

Lover of the Arts

Aspiring Chef

Overview

24
24
years of professional experience
3
3

Certificates

Work History

Vice President of Talent Management

Papa John’s International, Inc
04.2018 - 03.2023
  • Interim CHRO and C-suite management advisor during company turnaround in 2018.
  • Led compensation and benefits team as interim CHRO to develop retention strategy.
  • Created and implemented the company's strategic HR operating model.
  • HRBP leader for 8 HR Business Partners.
  • Developed a multi-year people-first strategy, including launching a new HQ in Atlanta, GA with 184 new positions.
  • Established the first Global Talent Acquisition and Talent Management Team.
  • Designed the first-ever centralized Talent Management philosophy and processes.
  • Established the Diversity, Equity, and Inclusion and Employee Relations teams.
  • Led the creation and leadership of the centralized Talent Acquisition team.
  • Managed the People Services team implementing new HRIS and LMS systems.

Senior Director of Global Training & Development

Papa John's International, Inc
08.2013 - 04.2018
  • Implemented the company's behavioral competency model.
  • Created a career management framework.
  • Developed and implemented the e-learning platform.
  • Led the RFP and implementation process for the learning management system.
  • Curated 3rd party and internal training programs in 8 languages.
  • Collaborated with the company founder to develop a Leadership Development Program.
  • Designed an industry-leading college education program called Dough & Degrees.
  • Led high-impact field deployment processes and served as Chief Cultural Architect.

Director of Operations

Papa John's International, Inc
04.2009 - 08.2013
  • Managed P/L for all 38 restaurant locations in the company's headquarters markets of Louisville, and Lexington KY.
  • Achieved 9% annual comparable sales growth.
  • Increased million-dollar AUV locations by 125%.
  • Liaison between field operations and HQ for testing training deployments, franchisee onboarding, and new store openings.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.

Training General Manager

Papa John's International, Inc
Louisville, KY
05.2002 - 04.2009
  • Assembled superior Teams to ensure the success of all functions within a Papa John’s restaurant.
  • Ensured high-quality products and customer service are delivered in order to grow restaurant profitability.
  • Provided on-the-job training and development for numerous hourly shift leaders and management candidates in Papa John’s operations.
  • Trainee candidates that included Company and Franchised Operators from around the world.

General Manager

Papa John's International, Inc
Louisville, KY
09.2000 - 05.2002
  • Built superior Teams at multiple locations throughout Louisville, KY that ensured the success of all functions within a Papa John’s restaurant.
  • Provided high-quality products and customer service grew restaurant profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Assistant General Manager

Papa John's International Inc.
Louisville, KY
06.1999 - 05.2000
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.

Delivery Driver

Papa John's International Inc.
Louisville, KY
04.2000 - 05.2000
  • Delivered the best pizza and service to customer doorsteps and business offices.
  • Cross-trained new delivery drivers.

Education

Bachelor of Science - Human Resource Management

Purdue Global University

Skills

    Strategic HR Leadership

    Talent Management

    Compensation & Benefits

    Diversity, Equity, and Inclusion

    Performance & Succession Management

    Organizational Development

    Training & Development

    HRIS Systems Management

    Change Management

    Crisis Management

    Culture Transformation

    Leadership Development

    Budgeting & P/L

    Internal Communications

Certification

  • HUMAN PERFORMANCE IMPROVEMENT (HPI), ATD
  • CERTIFIED PROFESSIONAL OF L&P (CPLP), ATD
  • CERTIFIED HOSPITALITY TRAINER (CHT), CHART

Timeline

Vice President of Talent Management

Papa John’s International, Inc
04.2018 - 03.2023

Senior Director of Global Training & Development

Papa John's International, Inc
08.2013 - 04.2018

Director of Operations

Papa John's International, Inc
04.2009 - 08.2013

Training General Manager

Papa John's International, Inc
05.2002 - 04.2009

General Manager

Papa John's International, Inc
09.2000 - 05.2002

Delivery Driver

Papa John's International Inc.
04.2000 - 05.2000

Assistant General Manager

Papa John's International Inc.
06.1999 - 05.2000

Bachelor of Science - Human Resource Management

Purdue Global University

Accomplishments

Developed the first global training and development strategy, resulting in the following:

  • 35% training cost reduction
  • 22% increase in product quality
  • 8% increase in customer satisfaction
  • 24% increase in training completions
  • 6% decrease in employee accidents and workers compensation claims
  • 15% increase in retention of frontline leadership positions

Led culture transformation beginning in 2018, resulting in the following:

  • 23% increase in engagement company-wide
  • 11% increase in the diversity of professional positions
  • 2021 Forbes List of Best Employers for Diversity
  • QSR Magazine's 2020 Most Transformational Brand

Developed and managed the first Global Talent Management and Acquisition strategy, resulting in the following:

  • 15% increase in identified High Performers across the entire enterprise
  • 4% increase in overall performance ratings and reviews
  • 90% of frontline positions are filled internally, fostering better culture and promotions
  • 16% reduction time to fill hourly positions
  • 21% reduction in sourcing costs for all professional-level positions

Affiliations

The Conference Board (TCB): Talent Management Executive Council

Association for Talent Development (ATD)

Society for Human Resource Management (SHRM)

Career Path

As a former Operations Leader who grew into an HR Executive, my mission is to connect talent and business strategies to unlock an organization’s full potential through its number one asset, people. I have a proven track record of leading the development and execution of innovative HR and workforce programs, talent acquisition, learning and development, and implementing guest experience initiatives across 49 countries. I have also facilitated the onboarding, training, and development programs for all new franchisees worldwide. Led process improvement and business strategy projects that increased efficiency, revenue, and customer satisfaction, offering a competitive advantage in the franchise industry and hospitality concepts. I currently utilize my executive-level leadership skills and experience as a consultant and coach to leaders and organizations in various stages of growth. I am open to accepting offers to work with another organization in similar roles or something more aligned to the next phase of my career in a C-Suite level position for the right opportunity.

Additional Information

I am open to various working environments, any amount of travel, and relocation for the right opportunity to work with another organization.

RICH BUTLERHR Executive