Summary
Overview
Work History
Education
Skills
Honors And Awards
Organizations
Business Experience
Timeline
AdministrativeAssistant
Rich Covey

Rich Covey

Bound Brook,New Jersey

Summary

Results-driven leader with a proven track record of guiding high-performing teams and implementing strategic initiatives to drive business success. Known for fostering a collaborative environment and achieving measurable milestones. Exhibits strong leadership and adaptability to changing business needs. Senior executive with expertise in driving growth and operational excellence through strategic planning, project management, and data-driven decision-making. Prioritizes team collaboration and thrives in dynamic environments. Skilled in leadership, communication, and delivering impactful results. Collaborative leader who partners with colleagues to promote an engaged and empowering work culture. Documented strengths in building and maintaining relationships with diverse stakeholders in fast-paced settings.

Overview

34
34
years of professional experience

Work History

Sr Director, Sales Excellence Operations

US Foods
04.2024 - 02.2025
  • Works cross-functionally with various stake-holders to deliver reporting efficiencies between the center and the field, elevate analytics by providing actionable insights, and developing diagnostic tools to profitability grow share and deliver upon stated results
  • Supports the hiring, onboarding, and day-to-day role development of the Sales Operations Directors across the enterprise
  • Partners with the Area Presidents to recruit, retain and optimize talent
  • Manage a team of subject matter experts who support our customers and sellers in the field; including hiring, onboarding and on going development for all roles
  • Responsible for commercial alignment for center and field teams by providing visibility, creating center and field synergies, and driving execution and measurable outcomes of Area Commercial plans
  • Responsible for developing and deploying plays and processes that support Areas in profitably growing Market Share
  • This includes identifying needs and opportunities and creating solutions strategies- partnering with leaders (including ELT) to align on strategic plans and initiatives, including; resource deployment, resource routines, customer satisfaction routines and managing on-going metrics for period end, bonus reporting, etc
  • Responsible for resource allocation by deploying specialists to our largest account opportunities, measuring our performance and improving our deployment strategy
  • Responsible for managing the effectiveness and optimization of all specialist resources

Sr Manager, Local Sales Excellence

US Foods
03.2023 - 04.2024
  • Analyze market analytics to prioritize local needs, align cross functionally to uncover root causes, and collaborate with local leadership to create and execute action plans to mitigate risk and optimize performance
  • Led Optimization for Commercial team in GSA during deployment
  • Assumed work stream lead on Tiering 2.0 and Seller Lifecycle in addition to supporting roles on Recovery, Off Day and Under Min Projects
  • Supported recruitment with approximately 80 first round TM interviews, also assisted with interviews for DSM candidates

Director of Commercial Support

US Foods
07.2018 - 03.2023
  • Serves as a strategic partner to the Area President to organize and prioritize critical issues, execute initiatives, and manage area effectiveness
  • Coordinates and executes all commercial work within the area and manages the dissemination of commercial communications
  • Partners with Area staff, sales leadership (VPLS, VPNS, NSM, RSM, DSM), New Business Managers, pricing, and merchandising teams by leveraging Plays, tools, and resources to drive performance, productivity, and key results
  • Leverages internal reporting tools to track progress and identify performance improvement opportunities
  • Synthesize data findings to prioritize areas of focus
  • Translates strategy into Area implementation plans and tracks performance on key metrics
  • Core strategies include, but are not limited to, account penetration, account acquisition, churn reduction, margin, category growth, contract management, EB migration, e-commerce optimization, pricing strategies, CRM management, and reducing cost to serve
  • Influences the resource allocation of sales support and team selling (Culinary, Restaurant Operations and Fresh specialists) to maximize market share and retention opportunities within the Area
  • Provides area leaders and sales support members with coaching to improve effectiveness and ensure consistency

Area Specialist Manager

US Foods
07.2016 - 07.2018
  • Coached 12 segment specialists on organization skills, presentations, and training
  • Developed and maintain monthly, quarterly, and annualized tracking for individual specialists to monitor and improve performance
  • Established weekly call plan for each team member to discuss day to day planning and preparation for effective field deployments
  • Developed district pairing deployment strategy
  • Post-coaching tasks after each session to help enhance the individual's skill set
  • Responsible for assignments of all specialists at food shows and sales meetings
  • Work collectively with other members of Core 4 team to develop and present content monthly at RPM meeting

Marketing Manager

US Foods
04.2011 - 06.2016
  • Produce weekly pricing flyers
  • Developed new TM Playbook as vehicle for weekly materials
  • Develop and maintain promotions throughout the course of the year
  • Maintain Annual Marketing Budget
  • Plan and execute food shows
  • Set attendance record for Metro Division with over 2,200 ppl
  • Attending Fall show
  • Work with training team in outlining Marketing programs to new sales managers
  • Developed training classes for General Sales Meeting (Playbook, Social Media, etc)
  • Outlined testing program to be administered online at conclusion of every General Sales Meeting
  • Worked with 3rd party vendor to create new websites for two major brands

Director of Marketing

CB Holding Corp
07.2008 - 12.2010

Marketing Manager

CB Holding Corp
05.2006 - 07.2008

Group Sales Manager

CB Holding Corp
05.2003 - 04.2006

General Manager

CB Holding Corp
05.1999 - 04.2003

Senior Manager

CB Holding Corp
09.1997 - 04.1999

Server/Bartender/ Service Trainer

CB Holding Corp
05.1991 - 09.1997

Education

Social Studies Certification -

Kean College
Union, NJ
12.1996

BA - History, Political Science

Rutgers University
New Brunswick, NJ
05.1994

Skills

  • Sales analytics
  • Cross-functional collaboration
  • Project management
  • Strategic planning
  • Team building
  • Problem solving
  • Effective communication
  • Collaborative leadership
  • Team management
  • Charismatic leader
  • Creativity and innovation
  • Project coordination

Honors And Awards

  • Mentor of the Year (Nomination)
  • Broadcast Media Award
  • Young Christian Merit Award
  • Outstanding Student Teacher Award (Nomination)

Organizations

Board of Directors, New Jersey Restaurant Association

Business Experience

  • US Foods, Sr Director, Sales Excellence Operations, 04/01/24, 02/28/25, Works cross-functionally with various stakeholders to deliver reporting efficiencies between the center and the field, elevate analytics by providing actionable insights, and developing diagnostic tools to profitability grow share and deliver upon stated results., Supports the hiring, onboarding, and day-to-day role development of the Sales Operations Directors across the enterprise., Partners with the Area Presidents to recruit, retain and optimize talent., Manage a team of subject matter experts who support our customers and sellers in the field; including hiring, onboarding and ongoing development for all roles., Responsible for commercial alignment for center and field teams by providing visibility, creating center and field synergies, and driving execution and measurable outcomes of Area Commercial plans., Responsible for developing and deploying plays and processes that support Areas in profitably growing Market Share., Responsible for resource allocation by deploying specialists to our largest account opportunities, measuring our performance and improving our deployment strategy., Sr Manager, Local Sales Excellence, 03/01/23, 04/30/24, Analyze market analytics to prioritize local needs, align cross functionally to uncover root causes, and collaborate with local leadership to create and execute action plans to mitigate risk and optimize performance., Led Optimization for Commercial team in GSA during deployment., Assumed work stream lead on Tiering 2.0 and Seller Lifecycle in addition to supporting roles on Recovery, Off Day and Under Min Projects., Supported recruitment with approximately 80 first round TM interviews, also assisted with interviews for DSM candidates., Director of Commercial Support, 07/01/18, 03/31/23, Serves as a strategic partner to the Area President to organize and prioritize critical issues, execute initiatives, and manage area effectiveness., Coordinates and executes all commercial work within the area and manages the dissemination of commercial communications., Partners with Area staff, sales leadership, New Business Managers, pricing, and merchandising teams by leveraging Plays, tools, and resources to drive performance, productivity, and key results., Leverages internal reporting tools to track progress and identify performance improvement opportunities., Translates strategy into Area implementation plans and tracks performance on key metrics., Influences the resource allocation of sales support and team selling to maximize market share and retention opportunities within the Area., Provides area leaders and sales support members with coaching to improve effectiveness and ensure consistency., Area Specialist Manager, 07/01/16, 07/31/18, Coached 12 segment specialists on organization skills, presentations, and training., Developed and maintain monthly, quarterly, and annualized tracking for individual specialists to monitor and improve performance., Established weekly call plan for each team member to discuss day to day planning and preparation for effective field deployments., Developed district pairing deployment strategy., Responsible for assignments of all specialists at food shows and sales meetings., Marketing Manager, 04/01/11, 06/30/16, Produce weekly pricing flyers., Developed new TM Playbook as vehicle for weekly materials., Develop and maintain promotions throughout the course of the year., Maintain Annual Marketing Budget., Plan and execute food shows., Set attendance record for Metro Division with over 2,200 ppl. attending Fall show.
  • CB Holding Corp, Mountainside, NJ, Director of Marketing, 07/01/08, 12/31/10, Marketing Manager, 05/01/06, 07/31/08, Group Sales Manager, 05/01/03, 04/30/06, General Manager, 05/01/99, 04/30/03, Senior Manager, 09/01/97, 04/30/99, Server/Bartender/Service Trainer, 05/01/91, 09/30/97

Timeline

Sr Director, Sales Excellence Operations

US Foods
04.2024 - 02.2025

Sr Manager, Local Sales Excellence

US Foods
03.2023 - 04.2024

Director of Commercial Support

US Foods
07.2018 - 03.2023

Area Specialist Manager

US Foods
07.2016 - 07.2018

Marketing Manager

US Foods
04.2011 - 06.2016

Director of Marketing

CB Holding Corp
07.2008 - 12.2010

Marketing Manager

CB Holding Corp
05.2006 - 07.2008

Group Sales Manager

CB Holding Corp
05.2003 - 04.2006

General Manager

CB Holding Corp
05.1999 - 04.2003

Senior Manager

CB Holding Corp
09.1997 - 04.1999

Server/Bartender/ Service Trainer

CB Holding Corp
05.1991 - 09.1997

Social Studies Certification -

Kean College

BA - History, Political Science

Rutgers University
Rich Covey