Rich Greenhill
Southgate,MI
Summary
Dynamic Water Distribution Operator with proven expertise at City of Southgate, enhancing water quality through rigorous testing and leak detection. Skilled in regulatory compliance and community outreach, I excel in problem-solving and teamwork, achieving significant reductions in water loss rates while ensuring public health protection and operational efficiency.I currently hold my S1 water distribution license,and im next in line at the City of Southgate to become the water department supervisor.I am very proficient in operating a back hoe in regards to main break,fire hydrant and various other repairs.I currently hold a class B CDL license,and i gather the quartely water samples for the city of Southgate as well as the yearly lead and copper samples.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Water Distribution Operator
City of Southgate
Southgate, MI
07.2017 - Current
- Operated water distribution systems to ensure efficient delivery of potable water.
- Monitored water quality and conducted routine testing to maintain safety standards.
- Assisted in troubleshooting system issues, ensuring timely repairs and minimal service interruptions.
- Learned and adhered to safety protocols while handling tools and equipment in field operations.
- Documented daily maintenance activities and reported discrepancies to senior operators for resolution.
- Collaborated with team members to support system upgrades and infrastructure improvements.
- Participated in training sessions to enhance knowledge of regulatory compliance requirements.
- Engaged with community members to address inquiries regarding water services and distribution operations.
- Improved water distribution efficiency by conducting regular system inspections and identifying potential issues.
- Maintained accurate records for regulatory compliance by diligently documenting test results and maintenance activities.
- Participated in mandatory training programs to stay current on industry best practices and regulatory requirements.
- Operated valves and gates as needed for optimal flow control within the distribution network, minimizing service disruptions.
- Performed preventive maintenance on equipment to reduce downtime and increase operational efficiency in the water distribution network.
- Provided timely and accurate reports to management, including details on water usage, quality, and distribution metrics.
- Coordinated with contractors during construction projects to minimize impact on existing water distribution services while maintaining safety standards at all times.
- Reduced water loss rates by promptly identifying and repairing leaks within the distribution system.
- Collaborated with other departments to address any disruptions or emergency situations promptly, ensuring minimal service interruptions.
- Enhanced water quality through consistent monitoring, testing, and adjusting of treatment processes as needed.
- Conducted thorough investigations into customer complaints regarding water quality, pressure, or availability, implementing corrective actions when necessary.
- Assisted in the development of standard operating procedures for increased safety and consistency across the team''s work activities.
- Contributed to cost savings initiatives through careful management of resources like chemicals, energy, and labor hours.
- Facilitated smooth communication between internal teams by regularly updating supervisors on system status and ongoing tasks.
- Conducted regular inspections to enforce compliance with safety and environmental regulations.
- Operated equipment such as front-end loaders, forklifts, and slakers regularly.
- Adhered to EPA and OSHA regulations.
- Collected water samples to test alkalinity, hardness, and residual levels.
- Monitored water production and tested water samples to evaluate quality and safety.
- Prepared reports and documentation related to plant operations.
- Used hand tools and power tools to maintain, repair and lubricate equipment.
Machine Operator
AmCane Sugar
Taylor MI
05.2006 - 07.2017
- Operated machinery to produce high-quality products while adhering to safety protocols.
- Monitored equipment performance, troubleshooting issues to minimize downtime and enhance productivity.
- Conducted routine maintenance on machines, ensuring optimal functionality and prolonging equipment lifespan.
- Trained new operators on equipment handling, safety procedures, and production standards to ensure compliance.
- Implemented process improvements that streamlined operations and reduced waste in production workflows.
- Collaborated with team members to optimize workflow efficiency, meeting daily production targets consistently.
- Maintained accurate records of production metrics, contributing to continuous improvement initiatives within the team.
- Led safety meetings and training sessions, fostering a culture of safety awareness among colleagues.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
- Ensured accurate documentation of production data for analysis and continuous improvement efforts.
- Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
- Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
- Managed inventory levels by tracking material usage and coordinating timely replenishment orders with suppliers.
- Optimized machine output to meet production targets, carefully scheduling machine runs and maintenance.
- Fostered team-oriented environment, training new operators on machinery and best practices.
- Enhanced machine longevity with proactive maintenance and timely replacement of worn parts.
- Contributed to product innovation by suggesting improvements to machine settings for new materials.
- Enhanced operational efficiency, organizing workstations for maximum productivity.
- Maintained meticulous records of machine performance and maintenance activities, supporting continuous improvement efforts.
- Resolved technical issues swiftly, minimizing downtime and maintaining production schedules.
- Enhanced safety compliance, rigorously following all OSHA guidelines and conducting regular safety audits.
- Elevated team morale and productivity by leading by example and providing support where needed.
- Improved product quality with thorough inspection and adjustment of machine settings.
- Ensured high-quality output, rigorously inspecting products to meet quality standards.
- Improved energy efficiency, adjusting machines to operate at optimal levels without compromising output.
- Ensured product consistency, closely monitoring machine outputs and making necessary adjustments.
- Quickly shut down equipment in emergency situations following protocols.
- Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
- Managed and monitored processes and machine systems by observing readings on control boards.
- Suggested specific ideas for process, productivity and safety improvements.
- Analyzed and inspected operating units such as towers, storage tanks and other units to check operation and improve efficiency.
- Operated and controlled [Type], [Type] and [Type] equipment.
- Compiled reports analyzing performance data and presented findings and results.
- Assessed readings from recording instruments, [Type] and other indicators and watched for warning signals.
- Checked quality of [Product or Service] by frequent chemical analysis.
- Verified conformity of processes and conditions for [Type] systems.
- Managed operation of boilers, pumps and [Type] systems.
- Adjusted control settings to manage chemical reactions, [Type] and [Type] settings.
- Observed indicators to determine factors such as [Type] and [Type].
Production Supervisor
Heartland By Products
Taylor MI
03.1993 - 06.2005
- Oversaw daily production operations, ensuring adherence to safety and quality standards.
- Managed workflow scheduling to optimize efficiency and meet production targets.
- Trained and mentored team members on operational best practices and safety protocols.
- Implemented process improvements that enhanced productivity and reduced downtime.
- Coordinated cross-functional team efforts to address production challenges effectively.
- Developed training programs for staff to enhance skills and operational knowledge.
- Led regular team meetings to communicate goals, expectations, and performance feedback.
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Managed team of [Number] production associates, overseeing productive production processes and meeting all deadlines.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Evaluated existing production processes and identified areas for improvement.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Optimized workflow through effective resource allocation and scheduling adjustments.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Managed internal operational standards and productivity targets.
- Evaluated employee performance regularly against established benchmarks for ongoing personnel development.
- Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Collaborated with management and engineering teams to develop and implement innovative strategies for maximizing production efficiency without compromising quality standards.
- Reduced equipment downtime by implementing preventive maintenance programs and timely repairs.
- Contributed to continuous improvement efforts by identifying opportunities for process enhancements and recommending appropriate solutions for implementation.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Streamlined communication between departments, fostering a collaborative work environment for efficient problemsolving.
- Created an inclusive work culture that encouraged collaboration and open communication among staff members at all levels within the organization.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Managed inventory levels effectively to ensure availability of raw materials and minimize stock discrepancies.
- Conducted root cause analysis on production issues for prompt resolution, minimizing negative impacts on output rates.
- Assisted in the implementation of new systems or machinery upgrades for enhanced productivity and cost savings.
- Cultivated culture of excellence and accountability, leading by example and providing clear expectations.
- Enhanced product quality, implementing rigorous testing phases and feedback loops for continuous improvement.
- Optimized labor allocation, matching skill sets with task requirements to improve output quality.
- Conducted performance reviews, identifying areas for development and providing constructive feedback.
- Resolved production bottlenecks swiftly, applying problem-solving skills to maintain smooth operations.
- Improved safety standards, conducting regular training sessions and updating safety protocols.
- Facilitated team meetings to discuss progress and address any issues, promoting open communication.
- Implemented energy-saving measures, contributing to company's sustainability goals.
- Increased team morale and productivity by fostering inclusive and supportive work environment.
- Developed and executed continuous improvement projects, resulting in more streamlined operations.
- Managed daily production schedules to meet challenging deadlines, adjusting workflows as necessary.
- Maintained compliance with health and safety regulations, conducting regular audits and risk assessments.
- Led quality control initiatives, significantly reducing product defects and ensuring compliance with industry standards.
- Coordinated with cross-functional teams to ensure timely delivery of products, optimizing supply chain operations.
- Developed training programs for new hires, ensuring quick adaptation to production process.
- Supervised ongoing daily production phases.
- Managed staff hiring, training and supervision.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Cultivated professional working relationships with peers and supervisors.
- Troubleshot equipment to reduce service calls and downtime.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Kept accurate and detailed records of personnel progress and productivity.
Education
High School Diploma -
Gabriel Richard
Riverview, MI05-1990
Skills
- Public health protection
- Standard operating procedures
- Staff training and development
- Energy efficiency practices
- Backflow prevention
- Preventative maintenance planning
- Confined space entry
- Pipe installation expertise
- Regulatory compliance awareness
- Quality assurance protocols
- Record keeping
- Valve operation mastery
- Technical report writing
- Emergency response readiness
- Contractor oversight
- Equipment calibration
- Community outreach efforts
- Project management experience
- Cross-connection control
- Infrastructure inspection
- Water conservation strategies
- Water meter management
- Leak detection
- Water main repairs
- Sampling and monitoring
- Water loss reduction
- System maintenance proficiency
- Work order processing
- Water quality testing
- Sample collecting
- Water distribution
- Water testing
- System monitoring
- Documentation skills
- Equipment operation
- Preventive Maintenance
- Report writing
- Emergency response
- Sampling techniques
- Instrument Calibration
- Corrective action implementation
- Process control
- Plant inspection
- Valve rebuilding
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Relationship building
- Safety procedures
- Team building
- Task prioritization
- Self motivation
- Interpersonal skills
- Analytical thinking
- Public health knowledge
- Computer literacy
- Goal setting
Accomplishments
- Supervised team of [Number] staff members.
Certification
- S1 water distribution license, City of Southgate - 2021-currnet
Timeline
Water Distribution Operator
City of Southgate
07.2017 - Current
Machine Operator
AmCane Sugar
05.2006 - 07.2017
Production Supervisor
Heartland By Products
03.1993 - 06.2005
High School Diploma -
Gabriel Richard