Rich Johnson
Sparks,Nevada
Summary
Servant Leader with history of meeting challenges in complex organizations that rely on collaborative skills to contribute to company growth and success. A proven history of positive results in challenging environments that have pockets of ambiguity. Stellar command with delivering results, win-win outcomes, and navigating cross-functional teams.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Director of Operations
Carlisle Weatherproof Technologies
01.2024 - Current
- Company Overview: Building products
- Directly responsible for all site operations, including manufacturing, quality, materials, and logistics products in a high-mix, low-volume environment.
- Lead the Lean Production System implementation, embedding standardized work, visual management, and flow principles to enhance operational efficiency.
- Developed and executed site transformation strategies, ensuring alignment with manufacturing vision and continuous improvement initiatives.
- Established a culture of structured problem-solving using methodologies such as A3 Thinking, DMAIC, and Kaizen.
- Own operational KPIs, including safety, quality, on-time delivery (OTD), lead time reduction, cost efficiency, and productivity.
- Ensured site compliance with ISO 14001 and other regulatory quality standards.
- Continuous Improvement & Lean Management
- Championed Lean and Six Sigma methodologies, utilizing Value Stream Mapping (VSM), Standard Work, and 5S to eliminate waste and enhance operational agility.
- Improved flexibility in production to handle complex manufacturing requirements while maintaining cost competitiveness.
- Lead cost reduction initiatives, leveraging Lean tools, automation, and digital manufacturing solutions.
- Drive cross-functional collaboration with Engineering, Supply Chain, and Product Management to optimize lead times, inventory management, and process efficiency.
- People Leadership & Cultural Development
- Provided strategic leadership and mentorship to direct reports, fostering a culture of ownership, accountability, and problem-solving.
- Ensured that all team members live a safety culture, driving towards zero harm in the workplace.
- Developed and implement training programs to enhance Lean and problem-solving capabilities across all levels.
- Promote an environment of continuous learning, employee engagement, and cross-functional teamwork.
- Work closely with senior leadership to define and execute site growth strategies, succession planning, and talent development initiatives.
- Financial & Business Performance
- Owned the site’s operational budget, cost controls, and CAPEX planning, ensuring alignment with business objectives.
- Identify and implement strategies to reduce operating costs while maintaining high standards for customer experience and product quality.
- Ensure operational financial targets are met by driving efficiency improvements and strategic investments.
Director of Ops/Senior Director of HR
Retail Automotive Finance Company
01.2019 - 01.2024
- Company Overview: Multi State/Multiple companies
- Lead all departments in the company to maintain safety, quality, and efficient production.
- Coordinate production, distribution, warehousing, and human resources functions in accordance with established policies, principles, procedures, and laws.
- Develop and implement plans, policies, and procedures for efficient use of parts, machines, and employees.
- Review and analyze service costs and product quality and modify production and inventory control programs to maintain and enhance profitable operation of the departments.
- Direct preparation of production, human resources, and labor/costs records.
- Establish budgets to work through the P & L.
- Systematically review the financial performance of the departments to find opportunities for sales growth and cost savings.
- Coordinate plant safety, environmental and training activities in cooperation with the safety committee.
- Lead, influence, and support as needed the facility in collaboration with multiple teams to establish production and quality system and staff to operate.
- Interacts and manages team members administrative, production, customer service, shipping and receiving, warehouse.
- Responsible for the overall direction, coordination, and evaluation of these units.
- Manages subordinate supervisors and/or department managers who supervise all department employees.
- Compliance with company policies and procedures and all applicable laws and regulations.
- Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Director of Operations
Heath Outdoor Products
01.2015 - 01.2019
- Full P&L responsibility
- CMS/KPI Metrics
- Human Resources (large temporary population management)
- Production/Maintenance/Quality/Materials Management, Cgmp, Haacp
- Oversite for big box stores
- Health and Safety (0 recordable accidents in last 2.5 years)
- Work Instruction and standard work development and implementation/5S
- Continues Improvement and Lean development.
- Conflict management
Director of Operations & Human Resources
Graham Packaging
01.2012 - 01.2015
- Manage 30mm P & L
- KPIs,5S/Lean, Tier I and II
- Quality control CGMP, HACCP
- Environmental Health & Safety Manager, accident investigation, compliance training, incident reduction and Dow stop program.
- Plant HR, FMLA, workers comp, policy and procedure, SAP, Microsoft word, excel, power point.
Plant Manager
A-D Technologies
01.2008 - 01.2012
- Plastic Conduit for cable TV, communications, aerial wire, Production management/metrics
- Staffing and budgeting for HR
- Dashboard statistical control of all manufacturing
- Materials management
- Accounting for all plant expenditures and budgets
- Facilities and machine maintenance
- Customer Contact
- Safety and Security of plant and personnel
Plant Manager
A-Pac Manufacturing
01.2003 - 01.2008
- Plastics/Packaging Industry FDA Blown film/Converting/Food and Medical, Production management/metrics.
- Product development/technical support
- Scheduling
- Materials management/inventory control/purchasing.
- Quality control/ISO 9000- 2001 /management representative
- Shipping/Receiving
- Plant Maintenance
- Human Resources/ Managed all aspects of HR.
Director of Labor Relations
Lear Corporation
01.1997 - 01.2003
- Lead Six Sigma Black Belt
- Managed all aspects of the Union issues.
- Grievance process
- 2nd and 3rd step negotiations
- Negotiated local contracts for two tier union.
- Enforced General Motors national agreement.
Education
Bachelors - Business Administration
Almeda University
Business Management
University of New Mexico
Skills
- Operational efficiency
- Operations oversight
- Strategic planning
- Cost control
- Teamwork and collaboration
- Decision-making
Certification
Six Sigma Black Belt Trained by The Six Sigma Academy
Affiliations
- Society Of Human Resources Member
- Past Part Time Ottawa County Sheriff’s Deputy
- United States Air Force Veteran
Timeline
Director of Operations
Carlisle Weatherproof Technologies
01.2024 - Current
Director of Ops/Senior Director of HR
Retail Automotive Finance Company
01.2019 - 01.2024
Director of Operations
Heath Outdoor Products
01.2015 - 01.2019
Director of Operations & Human Resources
Graham Packaging
01.2012 - 01.2015
Plant Manager
A-D Technologies
01.2008 - 01.2012
Plant Manager
A-Pac Manufacturing
01.2003 - 01.2008
Director of Labor Relations
Lear Corporation
01.1997 - 01.2003
Business Management
University of New Mexico
Bachelors - Business Administration
Almeda University
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