Rich Knudsen

My experience at Jersey City Kia I will share in an in person interview.

20 Group member for 8 Years with multiple Hyundai Dealers from around the country. Meetings included Financial Composite reviews of Dealerships financial performance versus the Group Members and Best in Class. Much critical thinking sessions to improve Dealership Operations in all departments. Was voted to Chairperson in my first 20 Group, HY02 and recently voted Vice Chairperson in January, 2022.

Assisted NADA moderators organizing meetings and topics for meeting discussions. Our groups met three times per calendar year.

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• Managed budget implementations, employee reviews, training, schedules and contract negotiations.
• Developed and maintained relationships with customers and suppliers through account development.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
• Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
• Developed effective business plans to align strategic decisions with long-term objectives.