Summary
Overview
Work History
Education
Skills
Timeline
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Rich Mattes

Champions Gate,Florida

Summary

Accomplished and energetic with an entrepreneurial spirit Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

20
20
years of professional experience

Work History

Director

Cricket Wireless
07.2023 - 12.2023
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Established departmental performance goals and provided feedback for underperforming areas.
  • Responsible for recruiting and employee development
  • Formed strategic partnerships and connected with potential clients to drive business development.
  • Spearheaded innovative approaches to resource allocation and strategic planning.
  • Assisted with sales and marketing strategies to foster achievement of revenue goals.
  • Drafted and distributed reports to assist board members with critical business decisions.
  • Increased sales by 22% YOY
  • Decreased payroll and OT within 6 months by $144,000 savings semi-annual

Director/Territory Manager

Cricket Wireless
10.2019 - 07.2023
  • Supervise23 locations to enforce high-quality standards of operation.
  • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Modeled best practices for sales and customer service.
  • Coordinated with other district managers to actualize performance improvement strategies.
  • Built positive and productive relationships with store and field leadership.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Generated financial and operational reports to assist management with business strategy.
  • Consistent top 10 producer Nationwide Power Ranker

Chief Executive Officer, AT&T

T&R Cellular
06.2004 - 11.2018
  • Brand ambassador, owner, and sales leader overseeing 100 employees, and 26 locations.
  • Established foundational processes for business operations.
  • Promoted and developed key executive level and support management
  • Identified new revenue generation opportunities to maximize bottom-line profitability( expert P&L)
  • Well versed in harvesting white space in given territory
  • Lease negotiation
  • Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
  • Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
  • Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.

Education

Bachelor of Science - Business Management

Edinboro University of Pennsylvania
Edinboro, PA

High School Diploma -

Blackhawk High School
Beaver Falls, PA
08.1996

Skills

  • Contract and Lease Negotiation
  • Recruiting
  • P&L Proficient
  • Staff Development
  • Project Coordination
  • Business Development

Timeline

Director

Cricket Wireless
07.2023 - 12.2023

Director/Territory Manager

Cricket Wireless
10.2019 - 07.2023

Chief Executive Officer, AT&T

T&R Cellular
06.2004 - 11.2018

Bachelor of Science - Business Management

Edinboro University of Pennsylvania

High School Diploma -

Blackhawk High School

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Rich Mattes