Summary
Overview
Work History
Education
Skills
Timeline
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Rich McDonald

Belding,MI

Summary

Sales professional with commitment to excellence and history of delivering impactful results. Extensive experience in developing and executing sales strategies that align with business objectives. Known for fostering collaborative team environment and adapting to dynamic market conditions. Proficient in client relationship management and strategic planning.

Overview

16
16
years of professional experience

Work History

Director of Sales

Informa Business Systems
03.2023 - 01.2025
  • Led sales efforts, sales activities and new business generation for a large Michigan financial institution and identified and generated business opportunities in a highly competitive new market (Ohio)
  • Company representation at trade shows and events, generating new leads and revenue
  • Secondary role as Team Lead and liaison to the Vice President of Sales
  • Secured significant teller cash recycler order and an enterprise ATM software solution with a large Michigan financial institution
  • Generated first significant ATM as a Service (ATMaaS) opportunity in Ohio

Sales Director, Midwest & Canada

Hyosung North America
12.2017 - 03.2023
  • Spearheaded sales operations for the Midwest region and Canada for the global leader in ATMs, driving revenue growth and market share expansion
  • Formed a partnership with IBM as our sales arm, and led ATM and TCR product development and readiness for the Canadian market, meeting ACA (Accessible Canada Act) requirements
  • In a pure hunter role, increased revenue in a brand-new market from $0 to $25 million in three years, exceeding $50 million in revenue over a four-year period
  • Secured a large hardware and software contract for a top ten bank with 1400+ ATMs
  • Secured one of the largest multi-vendor ATM software contracts in the United States
  • Received a verbal commitment for another top ten bank with 1700+ ATMs and generated the first revenue outside of their current supplier in 20+ years

Director of Sales

EG Workforce Solutions
02.2017 - 12.2017
  • Led the sales efforts for a staffing company through strategic prospecting, identifying new business opportunities, and effectively presenting staffing solutions to clients across multiple industries
  • Successfully managed the entire sales cycle from initial contact to contract signing, including lead qualification, needs analysis, proposal development, and contract negotiation
  • Collaborated with internal teams to ensure seamless candidate placement and client satisfaction
  • Secured a large staffing contract for an automotive manufacturing client with 5000+ employees
  • Consistently met monthly order, proposal, and customer engagement quotas

Director, Sales and Marketing

LCS Record Retrieval
09.2015 - 09.2016
  • Led all marketing and sales activities and managed the sales/marketing budgets
  • Developed and managed the product and service positioning and the pricing framework
  • Secured new business with two nationwide insurance companies outside the state of Michigan
  • Previously all business was conducted within the state of Michigan
  • Exceeded revenue goals in Q1 and Q2 2016 and delivered a record order month in July
  • Led a complete rebranding of LCS, including a new logo design, tagline, website, marketing collateral, and company values
  • Led a Product Marketing initiative to define fully loaded costs and margin percentages by product/service
  • Re-secured several clients lost in 2015 due to a turbulent software rollout

Sales Manager, Financial Services Division, State of Michigan

NCR Corporation
02.2013 - 09.2015
  • Company Overview: North American Sales
  • Technical sales and role that includes solution selling of OEM hardware, software and services
  • Strategy and technology consultant for branch transformation, consumer experience, operations, e-marketing, retail delivery, networking, payments, mobile and online banking, business development, and compliance
  • Unique dual-role that includes both Major Accounts and Regional Accounts
  • Grew solution orders by 14% in 2014 and solution revenue increased 77%
  • Century Point Club (CPC) winner in 2013 and finished 110% of CPC quota objective
  • Penetrated several significant accounts where NCR had no prior revenue
  • Secured a significant Branch Transformation rollout for a Top 25 US bank that previously ordered exclusively from a competitor
  • North American Sales

Global Marketing Director, Executive Briefing Program

NCR Corporation
03.2009 - 02.2013
  • Company Overview: Strategic Marketing, Atlanta GA
  • Senior marketing position reporting to the Chief Marketing Officer of a $6 billion corporation
  • Led sales strategy meetings and developed and conducted customer executive briefings
  • Developed and executed the global Executive Briefing Program Strategic Long-Range Plan
  • Supervisory role who recruited, staffed, trained, and managed 7 direct reports
  • Extensive experience developing and presenting NCR’s key messages and solutions to c-level executives, government leaders, and the media
  • Experiential Marketing expert who specializes in transforming a physical space into the NCR Brand
  • Technology expertise in omni-channels, (mobile, online, assisted and self-service touchpoints) for the Retail, Financial, Public Sector, Transportation, Healthcare, & Entertainment vertical markets
  • Thought leader who developed an over-arching strategy for all NCR Executive Briefing Centers and created a new model which aligned previously autonomous centers under one organization
  • Increased briefings by 44% in 2010 and 33% in 2011 while operating with a significantly reduced staff
  • Led the complete renovation of briefing centers in Atlanta and Dundee Scotland in 2011
  • Managed capital and operating expense budgets exceeding $2,000,000 in 2011
  • Strategic Marketing, Atlanta GA

Education

Bachelor of Arts - Marketing

Michigan State University
East Lansing, MI

Skills

  • Sales leadership
  • Revenue growth
  • Sales funnel management
  • Deal closing
  • Pipeline development
  • Territory management

Timeline

Director of Sales

Informa Business Systems
03.2023 - 01.2025

Sales Director, Midwest & Canada

Hyosung North America
12.2017 - 03.2023

Director of Sales

EG Workforce Solutions
02.2017 - 12.2017

Director, Sales and Marketing

LCS Record Retrieval
09.2015 - 09.2016

Sales Manager, Financial Services Division, State of Michigan

NCR Corporation
02.2013 - 09.2015

Global Marketing Director, Executive Briefing Program

NCR Corporation
03.2009 - 02.2013

Bachelor of Arts - Marketing

Michigan State University

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Rich McDonald