Overview
Work History
Education
Skills
Timeline
Generic

Rich Rohrbaugh

York,PA

Overview

36
36
years of professional experience

Work History

Outside Sales Account Manager

Airgas
Lancaster, PA
04.2019 - 11.2024
  • I kept my territory after the sale of Tech Air to Airgas. At that time the current Airgas salesmen was moved to another territory.
  • Covered a territory of over $5 million in sales and over $3 million in profit margin.
  • In 2021 and 2022, I was the highest-reviewed account manager in the six-salesperson sales region. In 2021, I was at 101% of the sales budget, and in 2022, I was at 106% of the sales budget at year's end.
  • I was the leader of my sales region's group, with reporting in Sales Force. Sales Force was started at the end of 2023 in the territory. The reporting statistics for each salesman in the region were presented to the six-person sales group one time to be reviewed, and in a 30-day reporting period, I had 272 reportable events, tasks, etc. The next closest salesperson had 170. If you took the bottom four reporting statistics, they wouldn't have added up to my reported statistics in the same time period.
  • I came up with a sample package of Radnor products, along with a sales flyer that I produced and handed out to prospects during cold calls. I acquired an account using this process, with sales of over $50,000 in hard goods sales. I had two other salesmen in the same region who, upon hearing about this process and its success, asked me for the specifics and the flyer that they were trying to start using in their territory.
  • I had taken over an account in Manheim in 2020 and had only one building that was supporting sales to. Airgas had not had the majority of the business for over 20 years. I had acquired this account fully in March of 2023. When the deal was done, my manager and I met the General Manager and Buildings Manager. The General Manager stated to my manager, "The only reason Airgas got this business is because of the work Rich has done here." After I had this account for a year, the profit margin was five times what it originally was, with over $100,000 in profit.
  • In 12/2023, it was stated at a sales function that no one in the 6-person sales group had ever acquired a competitive (existing bulk tank pulled and replaced with an Airgas tank) bulk account in the last 5 years at Airgas. I had 2 competitive bulk tank wins (Praxair replaced) placed on 2/24, and 2 competitive bulk tank wins (Air Products replaced) on 10/24. I know of no other salespersons in my former region who had any competitive bulk wins to this date.
  • I worked with all specialists on calls to increase sales in my territory.

Metfab supported, quoted, and sold four robotic cells in my territory in the last four years, totaling $800,000. Also worked with several other gas/wire opportunities to increase sales.

Medical-supported and attended demos to increase sales for customers in my territory.

Safety supported and participated in demos to increase sales at customers in my territory.

Beverage CO2-I was the only salesperson in my region who was working with Beverage CO2 sales. So much so, at a sales strategy meeting in late summer, I presented to the group my opportunities with beverage CO2. Another salesperson in the sales group stated, "Who knew about this?" With the work that was done in my territory with CO2, all four Lancaster KFC's dewar beverage CO2 businesses were acquired and are being installed in 12/24-1/25.

  • Attended and presented PowerPoint presentations at all off-site sales meetings. Presented monthly opportunities at War Room meetings.
  • Attended Miller,Lincoln sales meetings yearly.
  • Completed and submitted many cylinder audits and medical site surveys.
  • Completed assigned online training on time. Airgas had assigned all salespersons Lincoln online training that was 30 hours long.I was one of two salespeople who completed that training.
  • Worked with the branch and distribution for any and all delivery issues.

Outside Sales Account Manager

Tech Air
Lancaster, PA.
03.2014 - 03.2019
  • Account Manager 2014-2019

Kept my territory after buyout of Dressel Welding Supply to Tech Air

Account Manager

Dressel Welding Supply
Lancaster, PA
09.1988 - 03.2014
  • Account Manager, 2002-2014.
  • Counter Sales 1990-2002

Routed 2 trucks daily that delivered out of the branch and covered day to day activities in the store. I also filled in driving the truck, and I did purchasing for the company when the purchasing agent was off.

  • Truck Driver 1989-1990

I drove a truck to Arbutus, MD. Daily for acetylene, and made deliveries on the way.

  • Fill Plant 1988-1989

Filled cylinders,loaded and unloaded trucks

Education

High School Diploma -

Central York School District
York, PA
03-1986

Skills

  • Accountability

Example-I had a former manager state to me" He knows I will be where I need to be when I need to be there to service the customer"

  • Service to the customer

Example- I have personally delivered product to a customer on a Sunday night at Midnight I have delivered product to a customer on a Holiday weekend Saturday I have set up next day delivery of product that a customer needed to keep a furnace running the first thing the next morning after working hours Contacted distribution after closing because if the furnace shut down it would cost the customer thousands The delivery was set up and made and the furnace kept running and save the customer thousands

  • Thinking outside the box to increase sales

Example-Leveraging savings on a contracted gas business to acquire competitive bulk business with a projected increase of business of $80,000 per year and increasing the total contract from 3 years remaning to 7 years

  • Selling all parts of the business to sell
  • Bringing knowledge and information to customer's attention to better their welding and spending

Example-Actively introducing Metalcore wire to solid wire customers to show the benefits of increased travel speeds and depostion showing them if I can cut their weld cost of 85% that I can save them more money by cutting their labor costs than dropping wire prices or gas prices Also in competetive accounts that are using a Helium blend in Stainless Steel Mig welding introducing 98% Argon 2% CO2 to cut high costs of helium blend

  • Customer relationships

When getting my territory with Airgas in 2020 I kept several customers out of my territory because I had the relationships with those customers I was thought of so highly by a large customer that they invited my wife and myself to their off site holiday gathering of their employees

  • Value added sales to customers

If I provide only pricing to a customer I will lose the account on pricing If I bring added value to the customer I have a chance of keeping that customer

Timeline

Outside Sales Account Manager

Airgas
04.2019 - 11.2024

Outside Sales Account Manager

Tech Air
03.2014 - 03.2019

Account Manager

Dressel Welding Supply
09.1988 - 03.2014

High School Diploma -

Central York School District
Rich Rohrbaugh