Summary
Overview
Work History
Education
Skills
References
Timeline
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Richa Agarwal

Bothell,WA

Summary

Seasoned Business System Analyst experienced in translating business needs into technical specifications, with a proven track record of analyzing systems, proposing solutions, and ensuring designs meet requirements.

Overview

5
5
years of professional experience

Work History

Business System Analyst

Epiq
Oregon, WA
05.2021 - Current
  • Gathered, analyzed, and documented business requirements from stakeholders in order to create functional specifications for software development projects.
  • Gathered, outlined and reviewed business requirements.
  • Developed test plans and conducted unit testing of new software applications prior to release into production environment.
  • Conducted user acceptance testing with stakeholders to ensure that all requirements are met before final implementation.
  • Streamlined acquisition of reporting requirements and specifications to disseminate across multiple business lines and IT support teams.
  • Consulted with management to reach agreement on system principles.
  • Explored new technologies and tools for productivity, security and quality assurance purposes.
  • Developed and managed project plans while providing status updates to management.
  • Developed complex queries to extract data from multiple sources for reporting purposes.
  • Prepared ad-hoc reports as requested by senior management team.

Data Analyst

Fortive
Everett, WA
03.2020 - 12.2020
  • Analyzed large datasets to identify trends, patterns and correlations for business insights.
  • Developed dashboards with Tableau to monitor key performance indicators.
  • Provided data-driven solutions to support decision making.
  • Leveraged SQL queries to extract, transform and load data into databases.
  • Collaborated with stakeholders across the organization to understand their needs from a data perspective.
  • Maintained documentation of all the processes related to Data Analysis.
  • Defined KPIs based on collected data sources.
  • Utilized advanced analytics tools such as SAS, SPSS, Excel PowerPivot, to manipulate large volumes of structured and unstructured data sets.

Data Analyst Specialists

ProPoint (Premera)
USA, Seattle
09.2019 - 12.2019
  • Data Validation of demographic data using SQL, VBA Macro, and Excel formula and Power Query.
  • Responsibilities include extracting data from an internal system, transforming data using SQL, and loading data in Microsoft Dynamic 365 (CRM).
  • Visualization of data, creation of dashboard and user telling by using Tableau, ggplot2 and Excel.

Data Analyst

Univar Solutions
Redmond
06.2019 - 08.2019
  • Developed dashboards with Tableau to monitor key performance indicators.
  • Automated manual reporting processes by developing scripts in Python or R.
  • Defined KPIs based on collected data sources.
  • Utilized data analysis to monitor process efficiencies and identify data integrity exceptions.
  • Interacted with non-technical stakeholders to deliver analyses and answer questions on deliverables.

Education

Master of Science - Computer Science

City University of Settle
Seattle, WA
06.2020

Bachelor of Science - Electronics

Visvesvaraya Technological University (VTU), Karnataka, India
06.2013

Skills

  • MySQL
  • Business Solution Development
  • Project Management
  • Business Writing
  • User Acceptance Testing
  • Team Collaboration And Leadership

References

References available upon request.

Timeline

Business System Analyst

Epiq
05.2021 - Current

Data Analyst

Fortive
03.2020 - 12.2020

Data Analyst Specialists

ProPoint (Premera)
09.2019 - 12.2019

Data Analyst

Univar Solutions
06.2019 - 08.2019

Master of Science - Computer Science

City University of Settle

Bachelor of Science - Electronics

Visvesvaraya Technological University (VTU), Karnataka, India

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Richa Agarwal