Richa Sharma
Richmond,TX
Summary
Results-oriented professional in customer service and data analytics. Enhanced shopping experiences through effective visual merchandising and strong interpersonal skills. Utilized Python for data-driven insights, delivering quality outcomes in fast-paced environments. Focused on fostering positive customer relationships and driving sales.
Overview
20
20
years of professional experience
Work History
Retail Store Associate
JC PENNY
10.2023 - 10.2023
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues, enhancing customer satisfaction.
- Demonstrated extensive product knowledge to assist customers in making informed purchasing decisions.
- Executed visual merchandising strategies to effectively showcase products and draw customer attention.
- Organized sales floor layout to improve customer shopping experience and facilitate product accessibility.
Kindergarten Paraprofessional
EDU STAFF.ORG
05.2017 - 06.2018
- Managed student behavior using positive reinforcement and redirection strategies, promoting a supportive classroom culture.
- Monitored student progress through regular assessments and feedback, guiding individualized support for academic improvement.
- Supervised students during classroom activities, fostering a safe and compliant learning environment.
- Provided educational support to students in need of additional assistance in specific subject areas.
- Assisted with various extracurricular activities to enhance student engagement and social skills.
Substitute Teacher
EDU STAFF.ORG
05.2017 - 06.2018
- Developed engaging and interactive lesson plans to meet the diverse needs of students.
- Managed classroom dynamics and behaviors, establishing an optimal learning environment for student success.
- Provided behavioral support and interventions, fostering positive outcomes and student engagement.
- Collaborated effectively with team members to support student success and well-being.
- Assessed student learning through diverse methods, enhancing understanding and tracking progress.
Research Associate
Advanced Material Processing and Research Institute
05.2004 - 06.2006
- Conducted lab research to investigate scientific hypotheses, contributing to multiple academic publications.
- Designed experiments to test hypotheses and gather meaningful results.
- Analyzed complex data sets to identify trends and make data-driven recommendations.
- Crafted detailed reports outlining research findings and insights, facilitating informed decision-making for stakeholders.
- Ensured high standards of quality control throughout the research and development process.
- Collaborated with team members to achieve project goals and meet critical milestones.
Education
Master's - Material Sciences and Quantum Physics
Barkatullah University Bhopal
Bhopal01-2005
Bachelor of Science - BS - Electronics
Barkatullah University
Bhopal 01-2003
Some College (No Degree) - Data Analysis
Coursera
California, PASkills
- Retail Experience
- Customer service
- Visual merchandising
- Inventory management
- Seasonal promotion knowledge
- Data Entry
- Math application
- Data Analytics
- Machine Learning
- Python
- Organizational skills
- Personal Shopping
- X-ray Diffraction
Languages
Hindi
Native/ Bilingual
English
Professional
Timeline
Retail Store Associate
JC PENNY
10.2023 - 10.2023
Kindergarten Paraprofessional
EDU STAFF.ORG
05.2017 - 06.2018
Substitute Teacher
EDU STAFF.ORG
05.2017 - 06.2018
Research Associate
Advanced Material Processing and Research Institute
05.2004 - 06.2006
Master's - Material Sciences and Quantum Physics
Barkatullah University Bhopal
Bachelor of Science - BS - Electronics
Barkatullah University
Some College (No Degree) - Data Analysis
Coursera