RICHA SINGH
Bengaluru,INDIA
Summary
I'm passionate about connecting people with innovative solutions that truly make a difference in their work and lives. With extensive experience in the SaaS industry, I’ve had the privilege of helping organizations optimize their operations and elevate customer experiences.
My work across PAN Asia has deepened my appreciation for the diverse ways businesses operate globally. This exposure has underscored the importance of adaptability and understanding various perspectives.
As an International Sales Manager, I thrive on collaborating with teams to identify the best-fit solutions that meet their unique needs. My skills include conducting market fit research, designing strategic plans, creating effective sales models, and validating product fit. I excel in team building, revenue generation, and managing acquisitions, as well as working on RFPs to secure new opportunities.
I’m dedicated to finding solutions, solving problems, and learning new skills along the way, while assembling and leading the right teams to achieve success. If you’re interested in exploring how technology can enhance your organization, I’d love to connect and share ideas.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Leader- India
Powerschool LLC
Bangalore
01.2021 - 09.2024
- Conducted research to identify potential customers, analyze market trends, and assess competition.
- Developed and executed effective sales strategies tailored to specific regions.
- Maintained strong relationships with existing customers and expanded networks in diverse regions
- Participated in global conferences, events, and exhibitions to enhance visibility and expand business opportunities.
- Initiated and led the preparation of bid documents, increasing successful bids.
- Reviewed and negotiated contracts with foreign organisations, optimizing terms.
- Streamlined all aspects of the supply chain, enhancing operational efficiency.
- Monitored and optimized inventory levels to meet demand while minimizing excess stock.
- Handled high-level customer service issues to ensure satisfaction and retention.
- Revenue Generation: Contributed to overall revenue growth through strategic initiatives.
- Team Building: Fostered a high-performing team culture.
- Continuous Improvement: Committed to ongoing learning to meet market demands.
- Conducted training sessions for new sales staff members to ensure they had the necessary skills to succeed in their roles.
- Analyzed market trends and identified potential opportunities for business growth.
- Developed key accounts by building strong relationships with major customers.
- Provided leadership and direction to motivate a high performing sales team.
- Assisted with budgeting process by identifying key cost drivers related to sales operations.
- Partnered with senior managers to develop and implement strategic sales and marketing plans.
- Empowered team to exceed sales quotas through regular training, effective coaching and close mentoring.
NATIONAL AFFINITY LEADER
Marsh & Mclennan
12.2019 - 11.2020
- Led the sales and strategic partnership vertical for the education sector in India, overseeing product development, marketing, strategic alliances, revenue mapping, team management, risk assessment, and consulting.
- Met revenue targets by aligning team efforts to deliver customized insurance products tailored to clients' risk profiles in the education sector, including K12 institutions, universities, EdTech companies, vocational universities, and sports academies.
- Developed and executed strategic plans encompassing budgets, awards, programs, and succession planning, resulting in measurable business growth.
- Chaired the steering committee to ensure effective coordination and prioritization of initiatives driving network activities.
- Guided the coordination team in addressing member issues and network challenges, fostering a collaborative work environment.
- Promoted the formation of new connections and partnerships with various groups and networks to expand business opportunities.
- Set the strategic direction and tone of the organization to improve market positioning and brand reputation.
- Engaged board members and strengthened relationships with stakeholders to advance organisational objectives.
- Initiated dialogues on emerging trends and challenges with executive leaders from member organisations, enhancing adaptability and competitiveness.
- Secured new revenue streams through effective sales and partnership strategies, contributing to the organization’s overall financial growth
Regional Head Sales
Fitkids Education Training
07.2018 - 12.2019
- Working as a regional sales manager with a team and responsible for generating revenue from the assigned territory and up selling the programme to existing client
- Taking care of advocacy and smooth running of programme in the school with high integrity and focus, area of expertise in k-12 sector of schools and all educational institutions across karnataka with revenue target achievement of 1.5 cr individually and 4 cr as a team
- Working on four sphere of school sports, grooming artistic innovation n talent, academic assessment in school, approaching students with miniature lab and concept activities, meeting all the stakeholders of the school and running the show in the schools
Education Specialist
XSEED
09.2015 - 07.2018
- Approaching school owners across bangalore after verifying various channels
- Selling the new way of learning through various sales channels
- Altering strategies involved based on customer's experience and sales plan.
- Developed and implemented comprehensive educational programs for students with special needs.
- Provided individualized instruction to students in a variety of settings.
- Assisted teachers in the implementation of Individual Education Plans.
- Collaborated with school administrators, counselors, and other professionals to ensure best practices were being followed.
- Facilitated small group discussion sessions that encouraged critical thinking skills.
- Encouraged positive social interaction among students by incorporating cooperative learning techniques into lessons.
Business Head
GRUHA KALYAN
05.2013 - 09.2015
- Heading overall Sales Operations, Business Development, After Sales, and Corporate Sales.
- Developed and implemented strategies for increasing market share, profitability, and customer satisfaction.
- Oversaw the budgeting process to ensure fiscal responsibility and accountability.
- Monitored customer feedback to maintain high standards of quality assurance.
- Directed the development and implementation of operational policies and procedures.
- Analyzed the financial performance of business operations to identify areas of improvement.
- Negotiated contracts with suppliers and customers to maximize profitability.
Education
MBA/PGDM -
Alliance B School, Alliance University
01.2013
Biotechnology -
Dayananda Sagar College of Commerce
01.2011
12th - English
CBSE
01.2008
10th - English
CISCE(ICSE/ISC)
01.2006
Skills
- Sales manager
- Client relationship management
- Corporate sales
- Business head
- Strategic planning
- Assistant manager
- Team management
- B2b sales
- Business development manager
- Strategic alliances
- Corporate alliances
- Branch head
- Operations
- Advocacy
- Territory Management
- Solution selling
- Negotiation expertise
- Revenue Generation
- Channel Partnerships
- Competitive intelligence
- CRM proficiency
- Customer Engagement
- Sales Targeting
- Strategic Planning
- Sales Pipeline Management
- Sales Reporting
- Customer Portfolio Management
- National account management
- Performance Analysis
- Client Retention
- Customer Acquisition
- Sales strategy
- Salesforce Software
Certification
- CIL Certification
- Harward Univesity
- SalesLoft Cadence Certified
- Asking Great Sales Questions
- Enhance Productivity in a Hybrid Work Environment
- Enhance Your Productivity with Effective Note-Taking
Social links
https://www.linkedin.com/in/richa-singh- 65a55455/
Languages
Hindi
First Language
English
Proficient (C2)
C2
Accomplishments
- Founder - Kids Gurukulam Pre-School
Timeline
Sales Leader- India
Powerschool LLC
01.2021 - 09.2024
NATIONAL AFFINITY LEADER
Marsh & Mclennan
12.2019 - 11.2020
Regional Head Sales
Fitkids Education Training
07.2018 - 12.2019
Education Specialist
XSEED
09.2015 - 07.2018
Business Head
GRUHA KALYAN
05.2013 - 09.2015
MBA/PGDM -
Alliance B School, Alliance University
Biotechnology -
Dayananda Sagar College of Commerce
12th - English
CBSE
10th - English
CISCE(ICSE/ISC)
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