Summary
Overview
Work History
Education
Skills
Timeline
Richard A. Jones

Richard A. Jones

Burnsville,MN

Summary

Automotive Sales Professional looking to parlay sales skill set into a new field. Adept at selling all types of vehicles and services to clients from various backgrounds. Persuasive communicator and creative problem-solver. Specializing in long-term, repeat and referral business.

Overview

17
17
years of professional experience

Work History

AUTOMOTIVE BROKER

AAA Colorado AutoSource
11.2018 - Current
  • Full service automotive broker guiding clients through all facets of buying process while avoiding any dealership interaction.
  • Maintained 8% margins, double the industry standard, while still earning company-best customer satisfaction scores and 5-star Google review average.
  • Negotiated favorable pricing on new and used vehicles through dealer and wholesaler partnerships.
  • Facilitated trade-ins, arranged for financing, and maintained 75% Service Contract penetration rate.
  • Generated new business via excellent client retention and referrals.

FINANCE MANAGER

Groove Toyota
05.2012 - 10.2018
  • Contracted on average 80 deals per month and consistently hit monthly revenue and product penetration goals.
  • Generated 75% of profit per unit sold.
  • Raised per unit revenue 10% per year.
  • Developed relationships with lenders to create buyer flexibility and increased profits.
  • Negotiated loan terms and conditions with customers and lenders to secure best deal for all parties.

INTERNET SALES CONSULTANT

Groove Toyota
01.2010 - 05.2012
  • Managed pipeline of 70 online leads per month.
  • Averaged 17 units sold per month, 4 above industry average.
  • Followed industry and competitor trends to maintain selling advantage in competitive online environment
  • Earned excellent client satisfaction ratings through outstanding service, delivery, and follow up.

BUSINESS DEVELOPMENT MANAGER

Groove Toyota
05.2009 - 01.2010
  • Managed team of six internet sales guides.
  • Trained internet sales guides on new technology and internet sales processes.
  • Worked with online lead providers to increase leads 10% and closing rate 5%.
  • Increased customer appointment rate by utilizing follow up strategies on phone, email, and social media.

SALES CONSULTANT

Groove Toyota
03.2006 - 05.2009
  • Sold on average 13 units per month.
  • Toyota Platinum Certified Sales Consultant.
  • Promoted products and services using upselling and product knowledge strategies.
  • Maintained excellent customer satisfaction ratings.

Education

Bachelor of Science - Media Studies

University of Colorado, School of Journalism, Boulder, CO

GPA: 3.3

Skills

  • Loyalty and commitment to employer and clients
  • Professional relationship building
  • Sales empathy and integrity
  • Strong closing abilities

Timeline

AUTOMOTIVE BROKER - AAA Colorado AutoSource
11.2018 - Current
FINANCE MANAGER - Groove Toyota
05.2012 - 10.2018
INTERNET SALES CONSULTANT - Groove Toyota
01.2010 - 05.2012
BUSINESS DEVELOPMENT MANAGER - Groove Toyota
05.2009 - 01.2010
SALES CONSULTANT - Groove Toyota
03.2006 - 05.2009
University of Colorado, School of Journalism - Bachelor of Science, Media Studies

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Richard A. Jones