Richard Aby

Coordinated schedules and assigned tasks to technicians, resulting in improved team productivity.

• Oversaw inventory management, maintaining optimal stock levels and ensuring timely reordering of supplies.
• Scheduled preventative maintenance for units, maintaining operational efficiency.
• Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
• Created purchase orders for parts, streamlining procurement processes.
• Received parts into system to maintain accurate inventory records.
• Conducted monthly inspections of fuel stations and fire extinguishers, ensuring regulatory compliance.
• Generated unit work orders and closed them upon completion for tracking purposes.
• Reported weekly mileage on shop service truck, providing insights for fleet management.
• Mentored employees in management of complicated sales, complex issues and difficult customers.
• Led employee performance evaluations and rewarded top performers to retain quality personnel.
• Organized staff shifts to meet operational demands and enhance service quality. according to business needs.
• Oversaw the recruitment, training and development of new staff members.
• Guided team to consistently achieve daily, weekly and monthly production goals.
• Performed daily yard checks and generated reports to ensure safety compliance.
• Resolved customer inquiries and complaints to maintain satisfaction levels.
• Built and maintained sound business relationships with vendors and suppliers.
• Maintained high standards of customer service throughout the store.