Reliable and motivated professional with over 5 years of experience in customer service, sales, and manufacturing environments. Proven leadership and supervisory skills with a strong work ethic and attention to detail. Excellent communicator and team player, dedicated to delivering high-quality service and production outcomes.
Work History
Polisher/Ring Dept.
5 Years 3 Months
Anatometal | 05.2021 - Current
Polishing of jewelry that contains stones, stone mountings, and miscellaneous jewelry parts
Daily accurate accounting of inventory
General manufacturing/production and repair.
Operate laser cutter using basic G-Code to perform its sequence of cutting operations.
Brazing/soldering various jewelry parts
Front Desk Clerk
2 Years 9 Months
Super 8 | 07.2018 - 04.2021
Check in customers using computer programs and equipment and provide guests with directions to their room
Inform customers of all on-site amenities and any relevant information that is needed to use them
Handle and resolve guest complaints
Invoice and bill guests for their stay and services used
Communicate with guests to better understand their individual needs to provide them with the best service possible
Prepared Foods Receiver
1 Year 7 Months
WholeFoods | 12.2016 - 07.2018
Rotate and display products as directed in accordance with prepared foods criteria
Distribute received merchandise to the correct area.
Establish and maintain merchandise return/transfer area.
Maintain the receiving area in a neat, clean, organized and safe manner.
Assist in predictive ordering based on seasonal themes
Stock cold/hot bar according to schematic
Education
- Human Services
Cabrillo College | Aptos, CA | 04-2015
References Available upon request
Skills
Precision machining
Machine operation
Surface grinding
Tool maintenance
Compassionate
Case management
Client advocacy
Conflict resolution
Crisis intervention
Client confidentiality
Motivational interviewing
Community resources
Community referrals
Food preparation
Cleaning and sanitizing
Supply restocking
Guest relations
Upselling strategies
Food safety
Prep work
Customer service
Teamwork and collaboration
Time management
Excellent communication
Cash handling
Certification
Certified Tutor/Mentor, Federal Way School District - 1998-1999