Motivated, professional with 25 years’ experience in the Army and most recently worked as an Assistant Inspector General for 2 years aiding and resolving matters of interest to the command. Worked extensively in the areas of Assistance and Teaching and Training. In the areas of Assistance, assisted soldiers in resolving a wide variety of serious concerns to include finance, promotion, records updates and other serious issues affecting the welfare and morale of the organization’s soldiers. Proven record in remote work environments, leveraging tools like Microsoft Teams to manage communications, support teams across multiple locations, and resolve issues independently. Expertise in working autonomously while ensuring effective coordination with leadership and cross-functional teams. Assisted the organizations Command Inspector General in closing 160 cases in 2 years. Solid understanding of government regulations, requirements and standards. Insightful, discerning and focused on handling complaints, evidence and records. Organized and possessing good critical thinking skills. Organized and personable with articulate nature and good critical thinking skills. Experienced in training management and support utilizing military database and systems.
Communications Systems Manager. Led a team of soldiers in maintaining telecommunications systems and troubleshooting network issues.