Richard Akigbe
Highland,CA
Summary
Achieved consistent sales growth at Mercedes Benz Of Temecula by employing advanced persuasion techniques and CRM proficiency. Excelled in relationship building and sales presentations, leading to increased repeat business and customer satisfaction. Recognized for exceptional performance, demonstrating both hard and soft skills essential for success in sales. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
32
32
years of professional experience
Work History
Sales Consultant Representative
Giant RV
06.2021 - Current
- Collaborated with team members to achieve monthly and quarterly sales targets consistently.
- Boosted company reputation through exceptional customer service, resulting in increased repeat business.
- Negotiated contracts with clients, ensuring mutually beneficial terms for both parties involved.
- Enhanced customer satisfaction by providing personalized product recommendations based on their needs and preferences.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Processed customer service orders promptly to increase customer satisfaction.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Master Certified Sales Consultant
Mercedes Benz Of Temecula
04.2020 - 06.2021
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Conducted informative product demonstrations to showcase the value and benefits of various offerings.
- Exceeded sales targets consistently by employing persuasive selling techniques and in-depth product knowledge.
- Assisted clients in navigating complex purchasing decisions by simplifying technical information into easily digestible terms.
- Developed a strong referral network, resulting in increased sales leads and repeat business.
- Implemented CRM systems for streamlined client management, improving organization and productivity within the team.
- Mentored junior members of the sales team, sharing best practices for success in achieving goals.
- Leveraged social media channels to engage prospects, generate leads, and increase overall brand visibility online.
- Participated in industry events and conferences, expanding professional network and staying up-to-date on emerging trends.
- Utilized excellent negotiation skills to close deals effectively while maintaining a high level of client satisfaction.
- Organized regular training sessions for the sales team to keep them informed about new products or services as well as the latest industry trends, ensuring everyone stayed knowledgeable and prepared to address client questions effectively.
Master Certified Sales Consultant
Walter's Automotive Group
04.2002 - 04.2020
- Mentored dealer personnel in product training and maintaining Dealer wide Certification levels.
- Exceeded sales targets consistently by employing persuasive selling techniques and in-depth product knowledge.
- Implemented CRM systems for streamlined client management, improving organization and productivity within the team.
- Developed a strong referral network, resulting in increased sales leads and repeat business.
- Mentored junior members of the sales team, sharing best practices for success in achieving goals.
- Managed Customer Retention Department, boosted customer lease retention and laid the ground work for the development of a Group wide Retention Department.
- Recognized for exceptional performance and honored by manufacturer.
- Participated in industry events and conferences, expanding professional network and staying up-to-date on emerging trends.
Sales Consultant
Penske Honda
03.1996 - 04.2002
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
Sales Consultant
Honda Cars Of Corona
05.1993 - 04.1996
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Worked closely with service department to ensure client satisfaction after purchase and during maintenance visits.
Department Sales Manager
Silo
06.1992 - 05.1993
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Mentored junior sales staff, providing guidance on best practices and techniques for achieving individual and departmental objectives.
- Conducted regular performance evaluations for staff members, identifying areas of improvement and implementing corrective measures when necessary.
- Oversaw daily operations of the department to ensure efficient use of resources, timely completion of tasks, and adherence to company policies.
Education
No Degree - General Studies
University of California - Los Angeles
Los Angeles, CANo Degree - General Education
Pasadena City College
Pasadena, CAAssociate of Science - General Science
Federal School of Arts And Science
Abuja, Nigeria12.1987
Skills
- Persuasion techniques
- Objection handling
- CRM proficiency
- Cold-calling
- Sales closing
- Relationship Building
- Product Promotions
- Sales Presentations
- Closing Techniques
- Customer Success Management
- Relationship selling
Accomplishments
Mercedes Benz Master Guild Recipient October 2007
Honda Silver Sales and Gold Sales Member Numerous years
Timeline
Sales Consultant Representative
Giant RV
06.2021 - Current
Master Certified Sales Consultant
Mercedes Benz Of Temecula
04.2020 - 06.2021
Master Certified Sales Consultant
Walter's Automotive Group
04.2002 - 04.2020
Sales Consultant
Penske Honda
03.1996 - 04.2002
Sales Consultant
Honda Cars Of Corona
05.1993 - 04.1996
Department Sales Manager
Silo
06.1992 - 05.1993
No Degree - General Studies
University of California - Los Angeles
No Degree - General Education
Pasadena City College
Associate of Science - General Science
Federal School of Arts And Science
Similar Profiles
Angela HendersonAngela Henderson
Front Desk Receptionist at Giant RVFront Desk Receptionist at Giant RV
Laura AndradeLaura Andrade
Service Advisor at Giant RVService Advisor at Giant RV
ALEXANDER RUIZALEXANDER RUIZ
Floor Manager at Giant RvFloor Manager at Giant Rv