Richard Alvarado
Kyle,TX
Summary
Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
RivasFlooring
08.2021 - Current
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences. Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Processed customer service orders promptly to increase customer satisfaction.
- Maintained up-to-date knowledge of product and service changes.
Cook
Papa Johns
11.2022 - Current
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
Cashier
Taco Cabana
06.2022 - 10.2022
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Assisted customers with returns, refunds and resolving transaction issues.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Cashier
Whataburger
08.2021 - 02.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Verified orders prior to completing curbside delivery to avoid customer complaints.
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Cleaned, stocked, and restocked workstations and display cases.
- Cleaned and maintained fryers and grills to keep appliances in working condition.
Education
High School Diploma -
Live Oak Academy
Buda, TX10.2023
Skills
- Customer Service
- Product Knowledge
- Customer focus
- Positive attitude
- Excellent communication
- Teamwork and collaboration
- Time management
- Honest and Dependable
Languages
Spanish
Limited Working
Timeline
Cook
Papa Johns
11.2022 - Current
Cashier
Taco Cabana
06.2022 - 10.2022
Customer Service Representative
RivasFlooring
08.2021 - Current
Cashier
Whataburger
08.2021 - 02.2022
High School Diploma -
Live Oak Academy
Similar Profiles
Aidet OrtizAidet Ortiz
Corporate Accounting Associate at Endeavor Real EstateCorporate Accounting Associate at Endeavor Real Estate
Lakyn DentLakyn Dent
Pre-Admission Testing Nurse - Charge Nurse at AscensionPre-Admission Testing Nurse - Charge Nurse at Ascension
Arianne Madson-HickmanArianne Madson-Hickman
Assistant General Manager at Moontower SaloonAssistant General Manager at Moontower Saloon
Shaina GreenShaina Green
Resource Teacher at The PREP SchoolsResource Teacher at The PREP Schools
Tarah ParhamTarah Parham
Customer Service Representative/Retention Customer Service Representative at AT&TCustomer Service Representative/Retention Customer Service Representative at AT&T