Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

RICHARD AMAT

Miami

Summary

Dedicated representative entrusted with running floor operations and guiding teams to success. Adept at fostering a collaborative work environment and optimizing performance through effective communication and strategic problem-solving. Demonstrates unwavering determination in achieving goals and overcoming challenges. Skilled in motivating teams to exceed expectations and deliver exceptional results. Seeking to leverage expertise as an Assistant Manager to drive operational excellence and elevate organizational success.

Overview

6
6
years of professional experience

Work History

Sales Consultant

Comcast, Xfinity
05.2022 - Current
  • Chosen to represent the Comcast retail store in a high-profile presentation before the company's vice presidents, showcasing exceptional communication skills and in-depth knowledge of company product
  • Developed trusting relationships with customers by making personal connections
  • Consistently meet and exceeded sales goal on a monthly basis.
  • Act as a point of contact for team members, addressing any concerns or issues that arise during shifts.
  • Take charge of training new team members on company policies, procedures, and product knowledge to ensure seamless onboarding and consistent service delivery
  • Lead the team during shifts, demonstrating strong leadership skills and the ability to make decisions independently.

Associate

Nike Factory Store
09.2021 - 01.2022
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
  • Developed and deepened customer relationships to cultivate loyal and engaged customer base
  • Applied strong communication and closing skills to achieve demanding sales and membership goals on a regular basis.

Student Aide

Miami Coral Park Senior High School
09.2019 - 08.2020
  • Interacted with a diverse student population and answered general questions regarding admissions and course scheduling for the high school campus
  • Assisted new and continuing students with scheduling counseling appointments
  • Provided support to the full-time counseling staff; prepared student files and kept records confidential
  • Increased student attendance of counseling workshops by collaborating on flyers and posters.

Receptionist

Monte Olivo Adult Care
01.2019 - 03.2020
  • Created a welcoming environment, greeting, informing, and directing visitors and employees in a warm, courteous, and professional manner
  • Maintained front desk security and security access lists, keeping track of incoming and outgoing visitors
  • Answered questions, addressing complaints, and/or directing people to appropriate parties/resources
  • Handled all incoming and outgoing mail, calls, emails, and faxes.

Assistant

A&D Flooring
03.2018 - 01.2019
  • Created a welcoming environment, greeting, informing, and directing visitors and employees in a warm, courteous, and professional manner
  • Maintained front desk security and security access lists, keeping track of incoming and outgoing visitors Answered questions, addressing complaints, and/or directing people to appropriate parties/resources
  • Handled all incoming and outgoing mail, calls, emails, and faxes.

Education

Bachelor of Science: Physical Therapy -

Miami Dade College
Miami, FL

Skills

  • Initiative and Proactivity
  • Strong Leadership Abilities
  • Building Customer Trust and Loyalty
  • Efficient and Detail-Oriented
  • Upselling Products and Services
  • Adaptability
  • Multitasking and Prioritization
  • Calm and Professional Under Pressure
  • Excellent Communication Skills
  • Upbeat and Positive Personality

References

  • Aylwen Rodriguez, District Manager, Comcast, Xfinity, (954) 295-9114, Aylwen_Rodriguez@comcast.com
  • Alexser Cortez, Assistant Manager, Comcast, Xfinity, (954) 952-5011, Alexser_Cortez@comcast.com
  • Diana Amaya, Manager, Nike Factory Store, (305) 716-8760, Diana.Amaya@nike.com
  • Zulema Fleitas, Supervisor, Monte Olivo Adult Care, (786) 302-5066, Zfleitas@yahoo.com

Timeline

Sales Consultant

Comcast, Xfinity
05.2022 - Current

Associate

Nike Factory Store
09.2021 - 01.2022

Student Aide

Miami Coral Park Senior High School
09.2019 - 08.2020

Receptionist

Monte Olivo Adult Care
01.2019 - 03.2020

Assistant

A&D Flooring
03.2018 - 01.2019

Bachelor of Science: Physical Therapy -

Miami Dade College

Similar Profiles

CREATE PROFILE
RICHARD AMAT