Richard Araiza

Coordinated schedules and timelines for events.

• Managed event logistics and operations.
• Selected and ordered décor and event materials.
• Organized, coordinated and deployed multiple events while focusing on delivering superior customer service.
• Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
• Performed event coordination for larger parties and gatherings.
• Coached employees through day-to-day work and complex problems.
• Entered data, generated reports, and produced tracking documents.
• Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
• Participated in workshops and in-service meetings to enhance personal growth and professional development.
• Used job-related software to draft and finalize written correspondence and documentation.
• Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
• Utilized proactive communication abilities to resolve employment-related disputes.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews.
• Developed internal requirements and standards to minimize regulatory risks and liability across programs.
• Provided ongoing staff training on new innovations to integrate innovations into instruction and administration

• Set up projectors, laptops and microphones for live presentations.
• Tested and calibrated audio and visual equipment to verify proper operation.
• Provided technical support to event staff and presenters, reducing technical issues and delays.
• Maintained and troubleshot audio and visual equipment to minimize downtime.
• Monitored and adjusted sound and lighting levels to optimize live event performance.
• Executed client consultations to determine audio-visual needs for events.
• Interfaced with customers to explain operation and instill confidence in installed systems.
• Trained event staff on proper use of audio and visual equipment.
• Guided decision-makers with technical advice on product selection and operation.
• Maintained and documented inventory levels of audio and visual equipment to support continuous availability.
• Met budget targets with optimal formats, content choices and mediums to meet objectives.

• Performed custodial duties to maintain area in clean and habitable condition.
• Sanitized and maintained floors by sweeping, mopping and refinishing.
• Led, oversaw and trained team to perform routine custodial duties and basic maintenance and repair.
• Monitored employees to enforce proper use of personal protective equipment, supplies and equipment.
• Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
• Maintained optimal supply levels to meet daily and special cleaning needs.
• Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
• Used power scrubbing and waxing machines to scrub and polish floors.
• Used hand trucks or manually lifted supplies, equipment and heavy furniture.

• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
• Kept building spaces premises clean inside and outside.
• Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
• Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
• Moved furniture for cleaning and set up for special events.
• Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
• Reported vandalism or other damage to property to supervisor.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Responded immediately to calls from personnel to clean up spills and wet floors.