Summary
Overview
Work History
Education
Skills
Awards
Affiliations
CORE QUALIFICATIONS
Timeline
Generic
Richard Baldwin

Richard Baldwin

Greenville

Summary

Dedicated administrator with a proven track record of efficiently managing clients and projects. Skilled in effective communication across various audiences, from technology to executive levels. Service-oriented individual with a strong work ethic, committed to providing comfort and support to those requiring assistance. Eager to tackle challenges and deliver exceptional results.

Overview

16
16
years of professional experience

Work History

Assembly Line Worker

Packaging Corporation of America
01.2025 - 07.2025
  • Operated assembly line equipment to ensure efficient production flow.
  • Assembled components according to specifications, ensuring quality and accuracy.
  • Conducted routine inspections of machinery for maintenance and troubleshooting needs.
  • Collaborated with team members to meet daily production goals consistently.
  • Implemented improvements in workstation layout, enhancing overall productivity.
  • Adhered to safety guidelines, promoting a safe working environment for all staff.
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Maintained open lines of communication with supervisors, providing progress updates regularly while also addressing any concerns surrounding potential roadblocks or challenges faced during the project lifecycle.
  • Monitored inventory levels of materials, reporting shortages to supervisors promptly.

Bar Chef

Four 7 Food & Spirits
07.2023 - 07.2023
  • Crafted innovative cocktail menus, incorporating seasonal ingredients to enhance customer experience.
  • Trained and mentored junior staff on mixology techniques and bar operations for improved service efficiency.
  • Implemented inventory management systems to streamline supply ordering and minimize waste.
  • Designed signature drinks that increased customer engagement and satisfaction during special events.
  • Maintained a clean and organized workspace, adhering to strict health and safety guidelines.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.

District Director

Midnite Sun & Cruise
03.2019 - 07.2021
  • Lead a team of managers in my district. Manage day to day operations of the salon including opening and closing procedures, cleaning, & staff behavior. Interview, hire, and train. Schedule staff between 6 salons and 20+ employees. Resolve customer complaints. Account for and report profits and expenses. Prepare and maintain sales. Manage inventory, stock, and quantity on hand.

Assistant Store Manager

Dollar Tree
04.2017 - 11.2018
  • Protects and secures all company assets, including store cash. Responsible for managing sales forecasting, work scheduling, payroll hours, and productivity. Support my store manager in all activities that relate to maximizing sales, enhancing customer experiences, and building profits. Greet customers, ring up purchases, handle returns, answer questions about products, policy, and services. Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery.

Ballroom Dance Instructor

Arthur Murray Dance Studio
06.2016 - 02.2017
  • Monitored student's performance. Planned activities and parties. Suggested and lead students according to their level of skills and desire of goals. Adapted many teaching methods to meet students needs. Motivated clients. Maintained a client list. Planned and scheduled meetings, appointments, and lessons. Demonstrated verbal direction, compassion, and concern for the well-being of students. Choreographed and taught dance routines. Monitored progress of students. Performed in public at world's largest Art Prize. Communicated and recruited clients.

Department Manager

McDonalds - EKAM Inc
06.2013 - 02.2017
  • Provided onsite training. Monitored multiple databases to keep track of all company inventory. Successfully led key projects which resulted in better tracking of monthly budgets and staying within that budget. Effectively controlled the release of proprietary and confidential information for general client lists. Prepared correspondence, accounting and financial documents for analysis. Trained employees, as well as prepared proper food requirements. Handled money at the register, the safe, and the bank.

Photographer/Owner

Abroad
07.2012 - 06.2013
  • Spent time with family and enjoyed the luxuries of life. Enjoyed beaches and rock collecting. Dabbled in photography. Rollerblading.

Grader Operator

Sackett Potatoes
01.2012 - 07.2012
  • Operated graders to ensure precise grading and leveling of surfaces.
  • Collaborated with crew members to maintain project timelines and quality standards.
  • Conducted routine inspections on equipment to ensure optimal performance and safety compliance.
  • Trained new operators on safe equipment handling and operational best practices.
  • Operated grader machinery safely, adhering to all safety regulations and guidelines to minimize accidents on the job site.
  • Supported other heavy equipment operators as needed, fostering teamwork and collaboration among colleagues at the job site.
  • Established a strong safety culture within the team by consistently adhering to company policies and procedures related to workplace health and safety.
  • Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.

Radio Interviewer

Barnes Research
12.2010 - 08.2011
  • Meeting and liaising with clients to negotiate and agree research projects. Preparing briefs and commissioning research. Writing and managing the distribution of surveys and questionnaires. Briefing interviewers and researchers. Moderating focus groups. Using statistical software to manage and organize information. Collect data and analyze data and information.

Operations Manager

Hot Spot Tanning Salon
07.2010 - 12.2010
  • Overseen daily operations necessary to make the salon profitable, safe and efficient. Ordered and kept inventory of salon supplies and retail products. Lead marketing and advertising, including being the face of the salon fliers and posters. Tracked client satisfaction and created coupons and discounts specific for clients.

Customer Service Representative

Circle K Stores Inc.
11.2009 - 07.2010
  • Resolved customer inquiries and complaints effectively, enhancing overall satisfaction.
  • Managed multi-channel communications, ensuring timely responses and consistent service quality.
  • Trained new team members on procedures and system navigation, fostering a collaborative environment.
  • Implemented process improvements to streamline operations and reduce response times.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.

Education

Not Completed - Business Management

Grand Rapids Community College
Grand Rapids, MI
2020

Not Completed - French

Grand Rapids Community College
Grand Rapids, MI
2019

Not Completed - Criminal Justice

Grand Rapids Community College
Grand Rapids, MI
01.2019

GED - General

Beckwith School
2405 Leonard St, Grand Rapids, MI 49505
2018

Skills

  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Active listening
  • Relationship building
  • Staff training and development
  • Goal setting and achievement
  • Operations management
  • Staff supervision
  • Inventory management
  • Adaptability
  • Professional demeanor
  • Performance evaluations
  • Customer billing
  • Sales training
  • Self motivation
  • Patience and encouragement
  • Clear instructions
  • Lead and follow techniques
  • Partner communication
  • Rhythm and timing
  • Lesson planning
  • Student motivation
  • Group instruction
  • Assessments
  • Food storage
  • Waste reduction
  • Cleaning and sanitation
  • Food safety
  • Training and mentoring
  • Money handling
  • Calm and pleasant demeanor
  • Operational efficiency
  • Employee supervision
  • Delegating assignments and tasks
  • Team building
  • Coaching and mentoring
  • Punctual and reliable
  • Strong work ethic
  • Positive attitude
  • Problem resolution
  • Calm under pressure
  • Dependable and responsible
  • Flexible and adaptable
  • Deadline driven
  • Complaint resolution
  • Customer loyalty
  • Recruitment and hiring
  • Supply chain management
  • Point of sale systems
  • Employee schedule management
  • Customer complaint handling
  • Documentation and reporting
  • Recruiting and interviewing
  • Continuous learning mindset
  • Organizational agility

Awards

Art Prize, September 2016, Performed in public at world's largest Art Prize representing Arthur Murray at Rosa Park Circle.

Affiliations

  • ServSafe National Restaurant Association
  • Many resources to which are available, with todays society most of

CORE QUALIFICATIONS

  • Quick learner
  • Microsoft Office
  • Computer proficient
  • Financial records and processing
  • Training and development
  • File/Records maintenance
  • Reports generation and analysis
  • Client-focused

Timeline

Assembly Line Worker

Packaging Corporation of America
01.2025 - 07.2025

Bar Chef

Four 7 Food & Spirits
07.2023 - 07.2023

District Director

Midnite Sun & Cruise
03.2019 - 07.2021

Assistant Store Manager

Dollar Tree
04.2017 - 11.2018

Ballroom Dance Instructor

Arthur Murray Dance Studio
06.2016 - 02.2017

Department Manager

McDonalds - EKAM Inc
06.2013 - 02.2017

Photographer/Owner

Abroad
07.2012 - 06.2013

Grader Operator

Sackett Potatoes
01.2012 - 07.2012

Radio Interviewer

Barnes Research
12.2010 - 08.2011

Operations Manager

Hot Spot Tanning Salon
07.2010 - 12.2010

Customer Service Representative

Circle K Stores Inc.
11.2009 - 07.2010

Not Completed - Business Management

Grand Rapids Community College

Not Completed - French

Grand Rapids Community College

Not Completed - Criminal Justice

Grand Rapids Community College

GED - General

Beckwith School

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