Richard Banger
Summary
Seasoned security professional with over 20 years of experience. Knowledgeable in staff scheduling, training, payroll, and compliance enforcement. Demonstrated leadership in managing multiple security sites and enhancing performance in fast-paced environments. Experienced in Executive Protection and personal security management, with a strong focus on developing strategic protection plans and maintaining confidentiality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Armed Security Professional
Allied Universal Security Services
Charlotte, NC
02.2026 - Current
- Monitored premises, enhancing safety and security for personnel and property.
- Conducted routine patrols daily to identify and address suspicious activities, ensuring swift reporting of incidents.
- Successfully managed specific incidents, including service, resulting in a positive outcome that showcased effective crisis management.
- Executed security surveillance of property, ensuring the safety of all personnel and visitors.
- Completed relevant certifications and training in security protocols and emergency response to enhance qualifications.
- Responded promptly to alarms and emergencies, coordinating with local law enforcement.
- Monitored CCTV and alarm systems for signs of unauthorized access or breaches.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Assisted in managing access control for visitors and employees at designated entrances.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Collaborated with team members to maintain a secure working environment for all employees.
- Enforced company policies and procedures to uphold safety standards effectively.
- Responded to incidents of workplace violence and unruly behavior on company property.
- Monitored network traffic for suspicious activities and responded appropriately to incidents.
- Documented daily activities and incidents in detail for reporting purposes.
- Recorded required data for incident reports and files.
- Delivered friendly customer service while interacting with staff and visitors, fostering a welcoming environment.
- Demonstrated strong attention to detail and accuracy when providing information to Security Management.
- Remained vigilant and attentive during all shifts to ensure safety.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
Security Account Manager
Allied Universal Security Services
Lumberton, NC
10.2024 - 02.2026
- Managed client relationships to ensure security needs are met effectively.
- Coordinated security operations across multiple client sites and events to ensure comprehensive safety measures.
- Conducted regular assessments to identify potential security risks and vulnerabilities.
- Trained staff on security protocols and emergency response procedures.
- Collaborated with law enforcement and emergency services for incident management.
- Developed detailed reports on security activities and client feedback to inform management decisions.
- Implemented security policies to enhance safety measures across client locations.
- Created detailed reports on security incidents and breaches of corporate policies.
- Investigated suspicious activities detected by monitoring systems and took immediate action.
- Supervised property entrances and exits and monitored employee safety.
- Maintained team compliance with professionalism guidelines and security team standards.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Trained new security officers on safety protocols and company standards.
- Ensured effective security coverage by regularly checking in on different locations. to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Performed bi-weekly payroll, set schedules, and dealt with rule infractions.
- Monitored and authorized employee and guest access to enhance security measures and mitigate theft risks.
- Strengthened emergency preparedness and immediate responses while commanding oversight and maintenance of safety inventory and equipment.
- Evaluated daily activity, incidents and irregularities and recorded equipment and property damage, theft, and presence of unauthorized persons.
- Controlled physical and security technology programs, CCTV, access control, security lighting, gate systems and incident management systems.
- Patrolled sites on foot and by vehicle to provide visible deterrence to criminals.
- Oversaw highly effective security team and managed scheduling and resource allocation.
- Attentively monitored closed-circuit television footage to check for visible suspicious activity.
- Assessed company security risks and developed actionable solutions to be presented to management.
- Held routine and surprise drills to keep help security team members practice response plans.
- Developed and implemented training methods to promote improved officer performance.
- Demonstrated public safety dedication by patrolling community events.
- Conducted regular security assessments and audits to identify potential vulnerabilities.
- Prepared and presented reports on security status and incidents to senior management.
- Coordinated with law enforcement and emergency responders during security incidents.
- Managed staff schedules for shifts and events to minimize overtime costs.
- Developed and implemented training procedures for newly hired personnel.
- Reviewed security practices prior to events and identified potential weaknesses.
- Periodically reviewed existing policies and procedures and made recommendations to improve security.
- Interviewed and hired security personnel with strong skill sets and expertise.
Armed Security Supervisor
Allied Universal Security Services
Whiteville, NC
02.2022 - 10.2024
- Supervised security personnel to maintain safety protocols and procedures.
- Conducted regular patrols to monitor property and identify potential risks.
- Managed incident reports and coordinated effective responses to security breaches to enhance overall safety.
- Trained new staff on emergency procedures and company policies.
- Enforced access control measures to prevent unauthorizedd entry.
- Performed regular patrols of the facility to identify potential security risks or hazards.
- Monitored access control systems to ensure only authorized personnel were allowed entry to premises.
- Supervised a team of armed guards and ensured compliance with safety protocols.
- Responded quickly to emergency situations such as bomb threats, robberies, fires.
- Enforced policies related to firearms, hazardous materials, and other safety regulations at the facility.
- Prepared detailed reports summarizing all incidents that occurred during shifts under my supervision.
- Maintained comprehensive records of incident reports, employee work schedules, and payrolls to ensure operational efficiency.
- Trained guards in weapons handling and proper use of force procedures to ensure preparedness and compliance with safety standards.
- Conducted daily security assessments and monitored surveillance cameras.
- Monitored building access and identified all officials and employees before authorizing entrance.
- Maintained order and safety while providing customer service and information to facility visitors.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Conducted patrols of a large commercial facility at varying times to monitor for suspicious activities.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Inspected and adjusted security equipment to ensure proper operation.
- Operated patrol vehicles around facility perimeter to ensure security and monitor surroundings. around the facility to help ensure fences are not damaged and check for unauthorize person, persons, and or vehicles.
Armed Security District Manager
Mid Atlantic PPS Group
Wilmington, NC
05.2020 - 02.2022
- Directed regional operations for multiple service locations within Mid Atlantic PPS Group.
- Implemented strategic initiatives to improve team performance and service delivery.
- Coordinated training programs to enhance staff skills and improve operational efficiency.
- Monitored compliance with company policies and industry regulations consistently.
- Advocated for security service to meet client requirements effectively. to improve security and continue to meet client needs effectively.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Identified and implemented process improvements across multiple locations to optimize operations.
- Communicated updates on corporate policy changes to all levels of employees to ensure compliance and understanding.
- Conducted regular visits to ensure compliance with company policies, standards, and regulations.
- Identified and developed top talent to promote performance-oriented culture.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
- Reviewed completed work to verify consistency, quality, and conformance.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Education
High School Diploma -
CORNERSTONE CHRISTIAN CORRESPONDENCE SCHOOL TOWNSEND
Townsend, GASkills
- Security Account management
- Supervising Experience
- Executive Protection Officer
- Payroll management
- Schedule management
- SOC experience
- Performance Management
- Microsoft Excel
- Microsoft Word
- Communication skills
- Customer service
- Training & development
- Report writing
- Leadership
- Emergency communication
- Access control
- Security assessments
- Emergency response
- Surveillance monitoring
- Client relationship management
- Compliance monitoring
- Training coordination
- Team leadership
- Problem solving
- Attention to detail
- Effective communication
- Conflict resolution
- Building patrol
- Security officer training
- CCTV experience
- Alarm Monitoring
- Safety and security regulations
- Security officer development
- Security reporting
- Security team leadership
- Mobile security
- Security policy development
- Security team management
- Physical security
- Security awareness training
- Incident response
- Daily incident reporting
- Daily status reports
- Winteam Scheduling Software
Certification
- IAHSS, 01/01/14, Present, The understanding of security's roles and responsibilities within a healthcare organization.
- Driver's License
- AED Certification
- Guard Card
- CPR Certification
- Armed Security License
- First Aid Certification
- Baton Permit
Timeline
Armed Security Professional
Allied Universal Security Services
02.2026 - Current
Security Account Manager
Allied Universal Security Services
10.2024 - 02.2026
Armed Security Supervisor
Allied Universal Security Services
02.2022 - 10.2024
Armed Security District Manager
Mid Atlantic PPS Group
05.2020 - 02.2022
High School Diploma -
CORNERSTONE CHRISTIAN CORRESPONDENCE SCHOOL TOWNSEND