Richard Barrett

• Oversee the success of three business lines between eight facilities across the Market
• Assist in cost control measures that have led to a positive variance to budget in variable costs and exceeded revenue expectations
• Exceed revenue generated activities (RGA) per man hour for month over month
• Manage hourly resources to achieve the goal of 85% production month over month, and on track to exceed expectations
• Manage the maintenance of over $650,000 in assets
• Exceed safety training expectations in the first half of the FY with a 100% compliance
• Manage the operational move out of one of oldest facilities in the market
• Administer performance evaluations and reviews for direct reports.

Managed the start-up of one of Recall's newest facilities

• Managed a full and temporary staff of 40+
• Oversaw multiple projects and maintaining 55%+ Gross Margin
• Directly managed cost control measures, which include overtime management, expense control, and productivity to exceed gross margin expectations by 45%
• Evaluated processes to assure optimization of resources in relation to route management and IC operations
• Responsible for facility management including building and fleet maintenance, capacity planning and management, facility safety code compliance

• Managed and improve upon key performance indicators (KPIs) such as Profit Margin %, Asset Utilization, Service Level Status, and Productivity Levels

Planned and implemented strategies though training that provided a 5% improvement in revenue generating activities and 60% improvement in courier productivity /hour in FY10 over FY09

• Coordinated and executed team meetings, safety security trainings to ensure SOP compliance
• Exceeded gross margin expectations by 41.4% in Document Management Solutions business line in FY10
• Managed and improved upon key performance indicators (KPIs) such as Profit Margin %, Asset Utilization, Service Level Status, and Productivity Levels
• Responsible for facility management including building maintenance, capacity planning and management, and facility safety compliance
• Evaluated processes to assure optimization of resources in relation to route management and Information Center Operations
• Achieved cost savings of an average of $12K per month through consolidation
• Exceeded revenue expectations by an average of $18K a month in the throughout the 2010 fiscal year in the Document Management Solutions service line
• Successfully managed logistics for an eight vehicle fleet while adhering to DOT compliance

• Exceeded gross margin expectations by 42%
• Assisted in cost control measures that have led to a positive 16% variance to budget in variable costs and exceeded revenue expectations by 43%
• Exceeded RGA per man hour goals for FY09 by over 20%
• Managed hourly resources which lead to 3.5% of non exempt pay for the FY, and on track to exceed expectations
• Lead a courier staff that maintained a 99.2% Perfect Order rating for the first half of FY09
• Managed the maintenance of over $124,000 in fixed assets

• Maintained on average, 150 accounts
• Reviewed life and disability new business applications to ensure compliance with state regulations
• Prescreened applications for financial and medical qualifications
• Negotiated with life and disability underwriters for best possible contract premiums
• Operated as liaison between field producers and underwriters.