Summary
Overview
Work History
Education
Skills
Timeline
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Richard Bates

Kalamazoo,MI

Summary

Proven team player with a track record of enhancing customer experiences at Walmart through efficient shelf stocking and exceptional service. Skilled in heavy lifting and equipment cleaning, consistently maintaining high cleanliness and organization standards. Demonstrated ability to learn quickly, fostering positive workplace relationships and contributing to a 20% increase in customer satisfaction.

Hardworking Grocery Stocker with proven customer service and merchandising abilities. Adept at labeling and arranging products. Offering [Number] years of experience to challenging new position.

Overview

10
10
years of professional experience

Work History

Walmart Stocker

Walmart
03.2018 - 08.2018
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Stocked designated items on shelves, end caps and displays.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.

Food Preparation Worker

Kalamazoo Valley Community College
01.2015 - 06.2018
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.

Seasonal Worker

Consumer Credit Union
09.2016 - 12.2016
  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.

Cashier

Save A Lot
05.2015 - 10.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Overnight Stocker

Imperial Beverage
06.2015 - 08.2015
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Cleaning Crew Member

MRC Industries Inc.
01.2009 - 10.2014
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.

Education

High School Diploma -

Kalamazoo Central High School
2432 N Drake Rd
06-2009

Skills

  • Willing to learn
  • Positive attitude
  • Shelf stocking
  • Customer service
  • Heavy lifting
  • Loading and unloading
  • Product restocking
  • Clear communication
  • Truck unloading
  • Order receiving
  • Equipment cleaning

Timeline

Walmart Stocker

Walmart
03.2018 - 08.2018

Seasonal Worker

Consumer Credit Union
09.2016 - 12.2016

Overnight Stocker

Imperial Beverage
06.2015 - 08.2015

Cashier

Save A Lot
05.2015 - 10.2016

Food Preparation Worker

Kalamazoo Valley Community College
01.2015 - 06.2018

Cleaning Crew Member

MRC Industries Inc.
01.2009 - 10.2014

High School Diploma -

Kalamazoo Central High School

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Richard Bates