Richard Bergeron
Spring Hill,FL
Summary
Dynamic and results-driven pharmacist with extensive experience at Walgreens, excelling in medication verification and customer service. Proven track record in optimizing inventory control and enhancing patient education, leading to improved health outcomes. Adept at fostering collaborative relationships with healthcare providers to ensure exceptional pharmaceutical care.
Pharmaceutical professional with solid background in medication management and patient care. Recognized for contributing to collaborative healthcare environments and achieving significant patient outcomes. Known for adaptability and reliability in dynamic settings, along with strong pharmacological knowledge and attention to detail.
Dedicated Pharmacist offering 20 years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management, and healthcare administrators.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Pharmacist
Walgreens
01.2025 - Current
- Dispensed medications accurately while ensuring compliance with pharmacy regulations and best practices.
- Assisted in managing inventory levels, ensuring timely restocking of pharmaceutical supplies.
- Provided medication counseling to patients, enhancing understanding of prescription usage and side effects.
- Collaborated with healthcare professionals to optimize patient care through effective medication management.
- Processed insurance claims efficiently, resolving billing issues to facilitate smooth transactions for patients.
- Maintained accurate records of prescriptions and patient profiles using pharmacy management software.
- Participated in team meetings to discuss operational improvements and enhance service delivery standards.
- Supported training initiatives for new pharmacy staff, promoting a culture of continuous learning and development.
Pharmacist Manager
CVS Pharmacy
02.2021 - 12.2024
- Supervised daily pharmacy operations, ensuring compliance with regulations and standards.
- Managed inventory levels, optimizing stock to meet patient needs and minimize waste.
- Trained and mentored pharmacy staff on best practices and operational procedures.
- Implemented workflow improvements to enhance service efficiency and patient satisfaction.
- Conducted regular audits of prescription accuracy, maintaining high standards of quality control.
- Developed strategic initiatives to increase pharmacy services and drive revenue growth.
- Resolved patient inquiries and issues promptly, fostering a positive customer experience.
- Mentored junior pharmacists and technicians, fostering a supportive learning environment.
- Optimized workflow processes, resulting in increased efficiency and productivity within the pharmacy team.
- Developed strong relationships with healthcare providers to optimize collaborative patient care.
- Educated patients on medication usage and potential side effects, promoting adherence to prescribed regimens.
- Collaborated with store manager to maintain daily operations.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Pharmacy Manager
Rite-Aid Pharmacy
02.2012 - 02.2021
- Oversaw daily pharmacy operations, ensuring compliance with regulations and safety protocols.
- Managed inventory levels, optimizing stock turnover and minimizing waste.
- Developed and implemented training programs for pharmacy staff, enhancing team performance and service quality.
- Collaborated with healthcare providers to ensure accurate medication management and patient care solutions.
- Analyzed workflow processes, identifying areas for improvement and increasing operational efficiency.
- Led initiatives to enhance patient education on medication use, fostering better health outcomes.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
Pharmacy Manager
Walmart
02.2007 - 01.2012
- Ensured accuracy of prescriptions through rigorous quality control measures and verification procedures.
- Coordinated with regulatory agencies during inspections, maintaining high standards of practice within the pharmacy environment.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Played an active role in the hiring process, identifying top talent that contributed to the team''s success in providing outstanding pharmaceutical care services.
- Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
- Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Implemented staff training programs to continuously develop skills and maintain professional licensure requirements.
- Increased revenue through effective promotions, marketing strategies, and cross-selling initiatives.
- Oversaw procurement processes to ensure adequate stock levels while minimizing waste from expired products.
Education
Ph.D. - Pharmacy
Northeastern University
Boston, Massachusetts, MA06-1980
Skills
- Customer service expertise
- Medication verification
- Inventory control for pharmaceuticals
- Accurate medication dispensing
Accomplishments
- Collaborated with team of 15 in the development of Flu shots Number one in district for 2 years.
- Supervised team of 10 staff members.
Certification
- Licensed Pharmacist. in 3 states. Florida, Virginia, and Maryland
Timeline
Pharmacist
Walgreens
01.2025 - Current
Pharmacist Manager
CVS Pharmacy
02.2021 - 12.2024
Pharmacy Manager
Rite-Aid Pharmacy
02.2012 - 02.2021
Pharmacy Manager
Walmart
02.2007 - 01.2012
Ph.D. - Pharmacy
Northeastern University